Government of Canada

chile.gc.ca

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Embassy of Canada in Chile

Address, phone, fax, email

Street address:
Nueva Tajamar 481 - Piso 12, Torre Norte

P.O. Box 139-10, Santiago
(Edificio World Trade Center)
Santiago, Chile

Telephone:
(56-2) 2652-3800
Fax:
(56-2) 2652-3912

Emails:
General: stago@international.gc.ca
Visa & Immigration: Santiago-im-enquiry@international.gc.ca
Consular Assistance: stago-cs@international.gc.ca
Trade : santiago.commerce@international.gc.ca
IEC (International Experience Canada) :
iec-eic.stago@international.gc.ca
Education: estudiarencanada@international.gc.ca

Embassy Staff

Hours of Operation

General:
Monday - Thursday: 8:30 – 12:30 and 13:30 - 17:30
Friday: 8:30 - 13:00

Assistance to Canadians (Consular Section):

Consular Assistance (passports, notarial services, citizenship, etc.):
Monday - Thursday: 9:00 am to 11:00 am and 2:00 pm to 4:00 pm
Friday: 9:00 am - 11:00 am

After hours emergency contact information
(for Canadian citizens only)

Call collect: (613) 996-8885 / (613) 944-1310 (TTY) - The Emergency Operations Centre of the Department of Foreign Affairs and International Trade operates 24 hours a day, seven days a week. An experienced officer is always available to respond to emergency calls from anywhere in the world.

You can also phone the Embassy numbers above and follow the recorded instructions to reach the Emergency Operations Centre.

In a number of countries, you can also call the 24/7 Operations Centre toll-free.

For consular emergencies outside of Santiago, you may also contact:

Honorary Consulate in Concepción:
Phone: (56 41) 236-1712
e-mail: honcon.canada.concepcion@gmail.com 

Honorary Consulate in Antofagasta:
Tel: (56 55) 94-6880
Fax: (2) 2652-3916
e-mail:honcon.canada.antofagasta@gmail.com

For International Experience Canada:

Please contact: iec-eic.stago@international.gc.ca

Please do not call the Embassy.

For Immigration & Visa Issues:

Recorded information at telephone: (56-2) 2652-3805

All information regarding immigration and visas can be found on this website. Please click on the appropriate link on the left-hand menu: Studying in Canada, Working in Canada or Visiting Canada.

You may also consult Citizenship & Immigration Canada main website.

Information on contacting the Visa Section

*** In order to allow our Visa Section staff to devote themselves to processing applications in a timely manner, we have ensured that full information on the visa process and how to submit an application is clearly set out on the website to assist you in preparing your visa application.  As a result, we will not respond to inquiries which can be answered using information available on our website.   

Should you have an enquiry for which no information is available on our website, you may send your question to the following address. 

Email: Santiago-im-enquiry@international.gc.ca 

However, please note that the estimated time of reply for enquiries by e-mail is  7- 15   working days.  Therefore, we recommend that any questions be sent well in advance of planned travel. Please do not send duplicates of your enquiries.

Visa section hours: 

Security information

For security reasons, the following items are not allowed in the Embassy of Canada in Santiago:

• cellular telephones
• radios
• cameras
• other wireless communication and recording devices 
• laptop  computers  

Visitors who have any of these items in their possession will have to leave them with security staff on arrival. The Embassy also reserves the right to refuse entry to anyone carrying large or suspicious packages, suitcases, weapons or any other item which could potentially jeopardize the safety and security of our staff, clients and visitors.

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Date Modified:

2013-03-26