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Assistance to Canadians

This service provides assistance to Canadians in France. If you have a question concerning visas or immigration to Canada, please contact that service directly.

Contact Us

Our website contains detailed information concerning passports, citizenship, notarial services and other general information. Kindly refer to it.

You may contact our office by sending an email: Please provide your full name, address, telephone number and date of birth, along with a heading in the subject line specifying your query.

- passport application:

- citizenship certificate application:

- any other inquiries :

Due to a very large number of emails, note that if your request regards any question for which the response is available our website we will not reward to your email.

Given the high volume of emails received, please be advised that if the answer to your question can be found on our website, we will not respond to your query. All requests concerning (visas, permanent residence or immigration) should be sent to immigration or visa directly.

Embassy of Canada
Consular Services
35, avenue Montaigne
75008 Paris
Telephone: +33 (0)1 44 43 29 02
Fax: +33 (0)1 44 43 29 86

Metro: Franklin Roosevelt (lines 1 and 9) or Alma Marceau (line 9)
Locate us on a map

Opening hours : Mondays, Wednesdays, Fridays (except on holidays) from 9:00 am to 12:00pm, as of August 1st, 2017

Only Canadians who have an appointment for notarial services or Canadians in distress will be able to access our consular services between 2:00 p.m. and 5:00 p.m.
We are closed on holidays.

Passport and notarized document pickup: on Tuesdays and Thursdays between 2:00 p.m. and 4:00 p.m. only.


Emergency help is available for Canadian citizens 24/7. You may speak with a Consular Agent at all times by calling the Consular Services at +33(0)1 44 43 29 02 and following the instructions or by calling the Operation Centre in Ottawa at 001 613 996-8885 (collect calls are accepted).

You may also obtain assistance from our Consulates in France:

Consulate of Canada
18, Avenue du Marechal de Saxe
69006 Lyon
Telephone: +33 (0)4 72 37 86 67
Fax: +33 (0)4 72 83 53 57
Opening hours: Monday to Friday from 9:00AM to noon upon appointment.

Consulate of Canada
10 Rue Lamartine, 1er étage
06000 Nice
Telephone: +33 (0)4 93 92 93 22
Fax: +33 (0)4 93 92 55 51
Opening hours: Monday to Friday from 9:00AM to noon.

We suggest you call before going to the Consulate.

Consulate of Canada
10 rue Jules de Resseguier
31000 Toulouse
Telephone: +33 (0)5 61 52 19 06
Fax: +33 (0)5 61 55 40 32
Opening hours: Monday to Friday from 9:00AM to noon

We suggest you call before going to the Consulate.

Consulate of Canada
16 rue Jacques Debon B.P. 4370
97500 St Pierre et Miquelon
Telephone: 05 08 41 55 10
Fax: 05 08 41 55 10

Opening hours: Monday to Friday from 10:00 AM to 11:00 AM.

We suggest you call before going to the Consulate.

The consulate will be closed from 8 to 12 of January.


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