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Commercial Assistant – Trade

Competition Number: 2017-24
Position title: Commercial Assistant
Position level: LE-05
Type of employment: Indeterminate (Permanent)
Starting Salary: HK$274,602 annually / HK$22,883 monthly
Closing date:  Sunday, November 5, 2017 at 11:59pm (23:59)

Open to: External applicants residing in Hong Kong, all current Consulate General employees occupying an indeterminate or term position, emergency employees, and spouses and dependents of Canada Based Staff who meet all the essential qualifications stated below and whose applications are received by the closing date.

This selection process may be used to create an eligibility list of qualified candidates for this and other similar positions, with various tenures, including indeterminate or term at the Consulate General of Canada in Hong Kong and Macao.

Summary of responsibilities

Provides commercial and administrative assistant services to three Commercial Officers/Trade Commissioners.

Essential Qualifications

Candidates must clearly demonstrate on their application that they meet all essential education, language, and experience criteria and are within the area of selection.


  • Successful completion of post-secondary diploma/certificate on relevant fields OR an acceptable combination of education and relevant work experience;


  • Excellent written and spoken English;
  • Fluency in spoken Cantonese and written Chinese;


Please highlight in your cover letter using the following titles how you meet each experience criteria:

  • Minimum of 1 year work experience in an office environment;
  • Experience working with social media platforms;
  • Experience in Event planning and organization;
  • Experience in an administrative function (e,g, meeting coordination, correspondence, transportation coordination, financial management and ability to support at least three people);
  • Experience using Microsoft Office or comparable (Outlook, Word, Excel, Power Point) and web-based applications in an office environment;
  • Experience working in a team environment;

Rated requirements:

Only candidates who meet the education, language and experience requirements will be contacted for assessment of the rated requirements. The assessment of the rated requirements below may include an interview, a written test, and other tests that will consist of a series of questions designed to evaluate each applicant's knowledge, abilities and personal suitability for the position.


  • The Canadian economy;
  • Methods of extracting and manipulating information from statistical databases;
  • PC skills - Microsoft Outlook, Internet Browser, Word, Excel, PowerPoint;
  • Social networking platforms such as Facebook, Twitter, LinkedIn, and Youtube;


  • Ability to conduct background research and analysis on commercial matters;
  • Ability to take direction and follow instructions;
  • Ability to work effectively in a high pressure environment;
  • Ability to multitask and juggle several tasks at once and be able to prioritize as required;
  • Ability to communicate clearly, orally and in writing in English and Cantonese;
  • Ability to work independently as well as work in groups;

Personal suitability:

  • Excellent organizational skills, attention to detail, ability to support the organization of programs, missions, and trade fairs;
  • Adaptability and flexibility;
  • Teamwork, initiative;
  • Effective communication skills;
  • Displays initiative, professional integrity and sound judgement;
  • Strong interpersonal skills;
  • Strong focus on client service.

Asset Qualifications

Preference may be given to candidates who have the following asset qualifications:

  • Graduation from a recognized university with a bachelor’s degree or equivalent;
  • Fluency (written/spoken) in French and/or Mandarin;
  • Experience using electronic customer relationship management software (eCRM);
  • Knowledge of Hong Kong’s governmental and business environment;
  • Knowledge of Trade Commissioner Service, its role, mandate, service standards, tool and policies;
  • Knowledge of international business development practices, as they relate to the Consulate General of Canada in Hong Kong;
  • Abilities to liaise with IT professionals in managing an on-line marketing platform through web and mobile networks.

Operational requirements

  • Must be able to work overtime on short notice on occasion; and
  • Must be available for occasional duties outside normal working hours (i.e., evenings and weekends);
  • Ability and willingness to travel occasionally.

Conditions of Employment

  • Successful candidates must already possess a valid work authorization or otherwise be permitted to work legally in Hong Kong by the closing date and for the duration of the employment period
  • Successful candidates must be able to obtain and maintain a valid Reliability Status (RS)

The appointment of the successful candidate will be subject to obtaining Reliability Status (RS). To conduct the RS process, the candidate must submit the following documents on being selected by the Mission:

  • Completed Reliability Status Check forms (provided by the Consulate General)
  • Consent form for Reliability Status Check – for local criminal record check and Canada’s vetting/evaluation (provided by the Consulate General)
  • Proof of address from your bank or other recognized companies stating your name and your address
  • Professional and education mark sheets or certificates
  • Letters of reference
  • Reference checks – from three referees
  • HKID card or valid work permit
  • Passport photo x 1
  • Credit check results
  • Other documents as required

Any job offer is subject to receipt of satisfactory references.

Proof of right to work and copies of educational and any specified professional qualifications will be required.

Selection Process

  • The Consulate General of Canada in Hong Kong and Macao is committed to conducting inclusive, barrier-free selection processes and to building a skilled, diverse workforce. We welcome applicants from all backgrounds, irrespective of race, colour, religion, gender, disability, age or sexual orientation.
  • Candidates must submit a cover letter and a Curriculum Vitae (CV). Candidates must explicitly demonstrate in the application how they meet the essential language, education and experience qualifications. Only candidates who meet the education, experience and language requirements will be contacted for assessment.
  • The assessment of the rated requirements may include but is not limited to an interview, a written test, and other tests that will consist of a series of questions and/or exercises in order to evaluate the applicant’s knowledge, abilities and personal suitability for the position.
  • Reference checks will be sought for candidates that are successful at the interview stage and will be used to validate information provided by candidates.
  • A language test may be administered to assess fluency.
  • All communications relating to this process, including email correspondence, may be used in the assessment process.
  • We thank all applicants for their interest.  However, acknowledgment of receipt of applications will not be sent; only those candidates screened in for further consideration will be contacted.

How to apply

Please submit the following information by email to before Sunday, November 5, 2017 at 11:59pm (23:59):

  • In the subject line, please indicate: “Application – 2017-24-Trade- Commercial Assistant”
  • All applicants must submit a resume and a cover letter (maximum 2 page, 12pt font) by the closing date. The cover letter must specify, using concrete examples, how the applicant meets the education, experience and language  requirements. Only applicants who clearly demonstrate through their application that they meet the education, language and experience requirements will be contacted for further assessment.
  • Provide 3 employment references (names, titles, contact information and period for which the referee supervised you).


  • Communication for this process will be sent via email. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required.
  • Candidates who apply to this selection process should include an email address that accepts email from unknown users (some email systems block these types of email).


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