Lost or Stolen Passports
If your passport has been lost or stolen, you need to report it immediately to the passport issuing office nearest you. If the loss/theft occurred in the jurisdiction of Hong Kong or Macao on a weekday, please telephone (852) 2847-7348 or fax to (852) 2847-7561. If the loss/theft occurred after office hours or on the weekend in the jurisdiction of Hong Kong or Macao, please call (852) 2847-7575 and an Operations Officer at the Emergency Services Division in Ottawa will assist you. This officer is available 24 hours a day, 7 days a week.
For each lost/stolen passport, you must report the matter to the nearest police station and obtain a detailed police report. You will be required to submit the original police report in support of your application. After reporting the lost/stolen passport to our office or to the Operations Officers and the police, you may begin preparing an application form for issuance of a new passport if you need to travel. Click here to download the passport application | PDF Version * (399 KB) from the passport office website or you may come to our office in person to pick up the form during office hours from 08:30 to 12:30, Monday to Friday. You may also request a copy of the form to be mailed to you. Please provide your full mailing address and a daytime contact telephone in case we need to reach you. You are advised to submit the forms in person.
In addition to the passport application form, you will also need to submit a PPT 203 Statutory Declaration Concerning a Lost, Stolen, Inaccessible, or Destroyed Canadian Passport or Travel Document. Please click here to download the statutory declaration form | PDF Version * (76 KB).
* If you require a plug-in or a third-party software to view this file, please visit the alternative formats section of our help page .
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