Frequently Asked Questions: Applicants Residing in Japan (FAQs)
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- Is it possible to submit an application on-line?
- How long will my application take to process?
- Do I need to send my passport with my visa application?
- I am a foreign national in Japan, how do I get a visa to go to Canada?
- I would like to apply for the Working Holiday Program.
- How do I apply to study in Canada?
- What visa do I require to accompany my child in Canada while they go to school?
- How do I apply to work temporarily in Canada?
- What document should I apply for if I am a permanent resident of Canada and don't have a valid PR card?
- I didn't get my letter of introduction (LOI) for my work or study permit.
- Where do we submit Diplomatic or Official passports for visa application?
- I am a temporary foreign worker (or a student) who is currently in Canada. I have a valid student or temporary foreign worker status. My work permit/study permit is still valid but I need to obtain a new temporary resident visa because I am going home for a visit. Where do I apply?
Is it possible to submit an application on-line?
Yes, on December 15 2012 Citizenship and Immigration Canada (CIC) expanded its on-line application process (known as e-applications) to include Temporary Resident Visas, Study Permits and Work Permits.
If you are applying for a Temporary Resident Visa, a Study Permit or a Temporary Work Permit, you may be eligible to apply on-line.
To submit an e-application please visit the CIC website at Apply online.
Submitting an e-application involves several steps. You will first answer a short set of questions to determine your purpose in going to Canada. You will then need to obtain a GC Key, and then create a MyCIC account.
After you have created a MyCIC account you may submit your application on-line.
Once the "MyCIC" account has been created, visa applicants may log in at any time to find out the status of their application.
All supporting documents including photos and copy of the passport must be up-loaded into the electronic application therefore you will need to have access to a scanner or camera.
You will be guided as to how to upload documents as you go through the on-line process.
Applications submitted electronically using MyCIC are acknowledged immediately by CIC and, because the process is entirely electronic, will be reviewed by an officer more quickly than if a paper file is submitted.
Applicants under the age of 16, who wish to use the online application, will require a Parent or Legal Guardian to submit the online application on their behalf through the Parent or Legal Guardian's MyCIC Account.
Note: There is no need to submit an original passport until requested to do so.
Once your application has been reviewed and your passport is required for a final assessment of your application, the user will see a passport request message in their MyCIC account.
If you receive a message in your MyCIC account asking you to submit your passport, you will need to print off a copy of the passport request message and submit it with your passport along with a Letterpack envelope to the Embassy of Canada in Manila.
Your envelope should be clearly marked E-APP Japan and may be sent by courier (any courier company) to:
E-APP Japan
Embassy of Canada, Visa Section
Level 6, Tower 2, RCBC Plaza
6819 Ayala Avenue
Makati City 1200
Philippines
Please note: your original documents, passport, and our reply to your application will be returned to you by courier out of the Philippines and via registered mail within Japan.
- You must include in your application a self-addressed LetterPack Plus envelope ( not LetterPack Light) which must be purchased from the Post office. Please put your name, delivery address and telephone number on the label.
- Please do not write anything in the "From" column
- For contents description, write down as " Documents"
- Please do not tear "sender to retain seal". Take note of your tracking number.
Full details about LetterPack Plus can be found on the Japan Post website in Japanese only.
Please note that longer processing times may apply for citizens of certain countries where security and/or medical checks are required.
Please visit Determine your eligibility and apply online to see if you are eligible to apply on-line.
How long will my visa application take to process?
For Permanent Resident Visas, Temporary Resident Visas and Permanent Resident Travel Documents, we encourage you to consult the estimated response times for the Manila visa office. Please note that processing times are exclusive of courier transit time.
For Work and Study permits, processing times in Manila will differ depending on whether the applicant requires medicals. Work and study permits should take an average of 15 working days to complete if the applicant is exempt from taking medicals. Please check to see if you require immigration medical. In the event documentation is incomplete, or the officer requires further information, your application processing time will be extended.
Do I need to send my passport with my visa application?
Applications for Temporary Resident Visas: Japanese citizens do not require a temporary resident visa to enter Canada as a visitor. If you are visa exempt, submission of your passport is not necessary for study or work permit processing. Please submit a photocopy of the biopage of your passport with your application.
If you are a citizen of another country, check the Citizenship and Immigration Canada (CIC) website to see if you require a visa to enter Canada. You may now submit your application for a Temporary Resident Visa (TRV) on-line. Please see Is it possible to submit an application on-line? or Apply online for further details.
If you submit your TRV application on-line, you will be provided details on how and when to submit your passport if your TRV application receives initial approval.
Applications for Permanent Resident Travel Documents: Submission of your current (and previous) passport is always necessary for Permanent Resident Travel Documents whether you are visa exempt or not.
Applications for Permanent Residence: Applicants for permanent residence in Canada should submit a photocopy of the bio-page of their passport with their application. Do not submit your passport unless requested by the mission.
Please note: your original documents, passport, and our reply to your application will be returned to you by courier out of the Philippines and via registered mail within Japan.
- You must include in your application a self-addressed LetterPack Plus envelope ( not LetterPack Light) which must be purchased from the Post office. Please put your name, delivery address and telephone number on the label.
- Please do not write anything in the "From" column
- For contents description, write down as " Documents"
- Please do not tear "sender to retain seal". Take note of your tracking number.
Full details about LetterPack Plus can be found on the Japan Post website in Japanese only.
I am a foreign national in Japan, how do I get a visa to go to Canada?
Japanese citizens do not require a temporary resident visa to enter Canada as a visitor. If you are a citizen of another country, check the Citizenship and Immigration Canada (CIC) website to see if you require a visa to enter Canada.
If you require a temporary resident visa, you may submit your application for a Temporary Resident Visa (TRV) on-line. Please see Is it possible to submit an application on-line? or Apply online for further details.
If you wish to submit a paper-based TRV application, you may send your application or documents by courier (any courier company) to the:
Embassy of Canada
Level 6, Tower 2, RCBC Plaza
6819 Ayala Avenue
Makati City 1200
Philippines
To avoid delays in the processing of your paper-based application, you must submit a complete application package. You may download the Application for a Temporary Resident Visa – Checklist (Japan).
Please note: your original documents, passport, and our reply to your application will be returned to you by courier out of the Philippines and via registered mail within Japan.
- You must include in your application a self-addressed LetterPack Plus envelope ( not LetterPack Light) which must be purchased from the Post office. Please put your name, delivery address and telephone number on the label.
- Please do not write anything in the "From" column
- For contents description, write down as " Documents"
- Please do not tear "sender to retain seal". Take note of your tracking number.
Full details about LetterPack Plus can be found on the Japan Post website in Japanese only.
All information on how to obtain a Temporary Resident Visa to Canada is available at the website of the Citizenship and Immigration Canada (CIC) at Visiting Canada.
There are three methods of acceptable payment for residents of Japan:
1) If you submit your application on-line, you may also pay on-line.
2) For paper-based applications, payment may be made at any bank in Japan using only the Interbank remittance system, in yen only.
The Visa Section's account details are:
Beneficiary bank: Citibank Japan Ltd
Branch: Head Office (Honten)
Account type: Savings (Futsu)
Account name: CANADIAN EMBASSY
Account number: 7227084
Enter the full name of the principal applicant as the payee. If you do not have a phone number in Japan, enter the Embassy's phone number where required: (03) 5412-6200. Please note that you are responsible for the payment of any service charge levied by the bank. You must transfer the exact amount stated in the fee schedule (do not use any other exchange rate, do not add any other fee).
The payment of visa fees at a bank must be made before you submit your application. You must include the original remittance receipt with your application. The following form of payments are not accepted: Internet banking, cheque, postal money order, cash, credit card, etc., applications with incorrect form of payment will be returned unprocessed.
3) For paper-based applications, fees may also be paid in Canadian dollars, by bank draft made out to the Receiver General for Canada; drawn against any bank in Canada.
Please refer to the fee schedule for information on the schedule of fees and payment instructions.
I would like to apply to the Working Holiday Program.
The International Experience Canada (IEC) Program enables Japanese citizens between the ages of 18 and 30 to:
stay in Canada for up to one year;
legally work in Canada;
experience another culture.
Information on the IEC Program is available at the website at International Experience Canada for Citizens of Japan – Travel and Work in Canada.
How do I apply to study in Canada?
On December 15 2012 Citizenship and Immigration Canada (CIC) expanded its on-line application process (known as e-applications) to include Temporary Resident Visas, Study Permits and Work Permits.
If you are applying for, a Study Permit, you may be eligible to apply online.
Submitting an e-application involves several steps. You will first answer a short set of questions to determine your purpose in going to Canada. You will then need to obtain a GC Key, and then create a MyCIC account.
After you have created a MyCIC account you may submit your application on-line.
Once the "MyCIC" account has been created, visa applicants may log in at any time to find out the status of their application.
All supporting documents including photos and copy of the passport must be up-loaded into the electronic application therefore you will need to have access to a scanner or camera.
You will be guided as to how to upload documents as you go through the on-line process.
Applications submitted electronically using MyCIC are acknowledged immediately by CIC and, because the process is entirely electronic, will be reviewed by an officer more quickly than if a paper file is submitted.
Applicants under the age of 16, who wish to use the online application, will require a Parent or Legal Guardian to submit the online application on their behalf through the Parent or Legal Guardian's MyCIC account.
Note: There is no need to submit an original passport until requested to do so. If you are a citizen of a TRV-exempt country, you do not need to send your passport. Your letter of introduction for the Port of Entry will be sent to you via your MyCIC account.
If you require a visa to enter Canada, when your application for a study permit has been reviewed and your passport is required for a final assessment of your application, you will see a passport request message in your MyCIC account.
If you receive a message in your MyCIC account asking you to submit your passport, you will need to print off a copy of the passport request message and submit it with your passport along with a Letterpack envelope to the Embassy of Canada in Manila.
Your envelope should be clearly marked E-APP Japan and may be sent by courier (any courier company) to:
E-APP Japan
Embassy of Canada, Visa Section
Level 6, Tower 2, RCBC Plaza
6819 Ayala Avenue
Makati City 1200
Philippines
Please note: your original documents, passport, and our reply to your application will be returned to you by courier out of the Philippines and via registered mail within Japan.
- You must include in your application a self-addressed LetterPack Plus envelope (not LetterPack Light) which must be purchased from the Post office. Please put your name, delivery address and telephone number on the label.
- Please do not write anything in the "From" column
- For contents description, write down as " Documents"
- Please do not tear "sender to retain seal". Take note of your tracking number.
Full details about LetterPack Plus can be found on the Japan Post website in Japanese only.
Please note that longer processing times may apply for citizens of certain countries where security and/or medical checks are required.
Please visit Determine your eligibility and apply online to see if you are eligible to apply on-line.
If you are not eligible to apply online, or you prefer to submit your application directly to the Philippines, you may send your application or documents by courier (any courier company) to:
Immigration and Visa Section
Embassy of Canada / Routing Code TRU/JPN-STP
Level 6, Tower 2, RCBC Plaza
6819 Ayala Avenue
Makati City 1200
Philippines
All information on how to apply for a Study Permit to Canada is available at the website of the Citizenship and Immigration Canada (CIC) at Studying in Canada: Study permits.
To avoid delays in the processing of your application, you must submit a complete application package. You may download the Application for a Study Permit – Checklist (Japan).
Please note: Japanese citizens are visa-exempt for travel to Canada. Submission of your passport is not necessary for visa-exempt clients. However you must submit a photocopy of the bio-page of your passport with your application. If you are residing in Japan and are a citizen of a country which is not visa-exempt you will need to send your original passport with your study permit application so that you may be issued a visa as well as a Letter of Introduction.
Please note: your original documents, passport, and our reply to your application will be returned to you by courier out of the Philippines and via registered mail within Japan.
- You must include in your application a self-addressed LetterPack Plus envelope ( not LetterPack Light) which must be purchased from the Post office. Please put your name, delivery address and telephone number on the label.
- Please do not write anything in the "From" column
- For contents description, write down as " Documents"
- Please do not tear "sender to retain seal". Take note of your tracking number.
Full details about LetterPack Plus can be found on the Japan Post website in Japanese only.
When processing of your application for a study permit has been completed, we will send you a Letter of Introduction to be presented to the Port of Entry upon arrival in Canada. This Letter of Introduction will be sent to you electronically by e-mail. Therefore you should ensure that you have included a valid e-mail address on your application.
Note that applications for study permits for minor children who will not be accompanied by their parent(s) in Canada must include Custodianship documents signed by the parents and the Custodian in Canada. Please see Studying in Canada for further information regarding study permit applications for minor children.
Payment options for Study Permit applications (except on-line applications)
There are two methods of acceptable payment for residents of Japan who are submitting their applications directly to the Embassy of Canada in the Philippines:
1) Payment may be made at any bank in Japan using only the Interbank remittance system, in yen only.
The Visa Section's account details are:
Beneficiary bank: Citibank Japan Ltd
Branch: Head Office (Honten)
Account type: Savings (Futsu)
Account name: CANADIAN EMBASSY
Account number: 7227084
Enter the full name of the principal applicant as the payee. If you do not have a phone number in Japan, enter the Embassy's phone number where required: (03) 5412-6200. Please note that you are responsible for the payment of any service charge levied by the bank. You must transfer the exact amount stated in the fee schedule (do not use any other exchange rate and do not add any other fee).
The payment of visa fees at a bank must be made before you submit your application. You must include the original remittance receipt with your application. The following form of payments are not accepted: Internet banking, cheque, postal money order, cash, credit card, etc., applications with incorrect form of payment will be returned unprocessed.
Important: Please note that if you are submitting an e-Application using MyCIC, you may not use the Interbank remittance system to pay your fees. You must follow the instructions for fee payment that are explained in the MyCIC system.
2) Fees must be paid in Canadian dollars, by bank draft made out to the Receiver General for Canada; drawn against any bank in Canada.
Please refer to the fee schedule for information on the schedule of fees and payment instructions.
If you have already submitted an application for a Study Permit to the Immigration section of the Canadian Embassy in the Philippines and you wish to send an inquiry, please use the following e-mail address: manil.im-stu-jpn@international.gc.ca.
Please include your Study Permit file number in all correspondence.
If your inquiry is not case-specific, i.e. it is a general inquiry about applying for a study permit from Japan, please send your inquiry to: manil.im.gen-jpn@international.gc.ca.
If you submitted an e-Application via MyCIC, you should access your MyCIC account for a status update. Unless MyCIC specifically states that your application has been referred to the Embassy of Canada in Manila for further review, our office will be unable to assist you if you enquire about your application at the above email addresses.
I would like to accompany my child to Canada while they go to school. What visa should I get?
It is the Canada Border Services Agency agents at the border who determine the amount of time a foreign national may remain in Canada on each visit. Japanese citizens may enter Canada visa-free for up to 180 days. When you enter Canada, be certain to advise the border official of your intention, and provide documentary proof of your reasons to remain in Canada. For those persons who intend to remain in Canada longer than 180 days, you may apply for an extension of your visitor status while in Canada. Please see Application to Change Conditions or Extend Your Stay in Canada as a Visitor for details.
How do I apply to work temporarily in Canada?
All information on how to obtain a Temporary Work Permit to Canada is available at the website of the Citizenship and Immigration Canada (CIC) at Working temporarily in Canada.
You may be eligible to submit your application for a work permit on-line. Please see Is it possible to submit an application on-line? or Apply online for further details.
Note: Japanese citizens do not require a temporary resident visa for travel to Canada. If you are visa exempt, submission of your passport is not necessary for study or work permit processing. Please submit a photocopy of the bio-page of your passport with your application.
If you are a citizen of another country, check the Citizenship and Immigration Canada (CIC) website to see if you require a visa to enter Canada.
If you are not eligible to submit your work permit application on-line, you may submit a paper-based application. To avoid delays in the processing of your application, you must submit a complete application package. You may download the Application for a Work Permit – Checklist (Japan).
Please note: Japanese citizens are visa-exempt for travel to Canada. Submission of your passport is not necessary for work permit processing. Please submit a photocopy of the bio-page of your passport with your application. If you are residing in Japan and are a citizen of a country which is not visa-exempt you will need to send your original passport with your study permit application so that you may be issued a visa as well as a Letter of Introduction.
Please note: your original documents, passport, and our reply to your application will be returned to you by courier out of the Philippines and via registered mail within Japan.
- You must include in your application a self-addressed LetterPack Plus envelope (not LetterPack Light) which must be purchased from the Post office. Please put your name, delivery address and telephone number on the label.
- Please do not write anything in the "From" column
- For contents description, write down as " Documents"
- Please do not tear "sender to retain seal". Take note of your tracking number.
Full details about LetterPack Plus can be found on the Japan Post website in Japanese only.
You may send your application or documents by courier (any courier company) to:
Embassy of Canada
Level 6, Tower 2, RCBC Plaza
6819 Ayala Avenue
Makati City 1200
Philippines
There are two methods of acceptable payment for residents of Japan:
1) Payment may be made at any bank in Japan using only the Interbank remittance system, in yen only.
The Visa Section's account details are:
Beneficiary bank: Citibank Japan Ltd
Branch: Head Office (Honten)
Account type: Savings (Futsu)
Account name: CANADIAN EMBASSY
Account number: 7227084
Enter the full name of the principal applicant as the payee. If you do not have a phone number in Japan, enter the Embassy's phone number where required: (03) 5412-6200. Please note that you are responsible for the payment of any service charge levied by the bank. You must transfer the exact amount stated in the fee schedule (do not use any other exchange rate, do not add any other fee).
The payment of visa fees at a bank must be made before you submit your application. You must include the original remittance receipt with your application. The following form of payments are not accepted: Internet banking, cheque, postal money order, cash, credit card, etc., applications with incorrect form of payment will be returned unprocessed.
2) Fees must be paid in Canadian dollars, by bank draft made out to the Receiver General for Canada; drawn against any bank in Canada.
Please refer to the fee schedule for information on the schedule of fees and payment instructions.
What document should I apply for if I am a permanent resident of Canada and don't have a valid PR card?
Permanent residents who are outside Canada and who do not have a valid Permanent Resident Card with them must apply for a Travel Document for returning permanent residents if they wish to return to Canada. This Travel Document will be issued to applicants who can show that they are permanent residents and comply with the residency obligations for permanent residents.
For more information in this regard, please visit the website of the Embassy of Canada to the Philippines &/or the Citizenship and Immigration Canada (CIC) website, specifically, Permanent Residents Returning to Canada and Appendix A: Residency obligation.
I didn't get my letter of introduction (LOI) for my work or study permit.
Please send an email to manila-im-enquiry@international.gc.ca including your full name and date of birth, and indicate you have not received your LOI. If you submitted an e-application you should check your MyCIC account for the status of your application. If your e-application has already been finalized and approved, you will need to print off the LOI from your MyCIC account.
Where do we submit Diplomatic or Official passports for visa application?
Please send an email to manil.im.asp-psa@international.gc.ca and indicate you require information on how to submit an application for diplomatic personnel.
I am a temporary foreign worker (or a student) who is currently in Canada. I am not TRV exempt. I have a valid student or temporary foreign worker status. My work permit/study permit is still valid but I need to obtain a new temporary resident visa because I am going home for a visit. Where do I apply?
Temporary residents currently in Canada with valid student or temporary foreign worker status now have the option of submitting their application for a new temporary resident visa (re-entry visa). You may either apply for your re-entry visa while still in Canada either by submitting your application on-line or by submitting a paper-based application to the Case Processing Pilot Office in Ottawa (CPP‑O). This will ensure that you already have the TRV you need before you leave Canada for your trip. Please see Case Processing Pilot: Ottawa, Ontario for more information.
There is also additional information available at Visiting Canada.
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