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Services and programs contact information

Interested in reaching a Foreign Affairs and International Trade Canada employee? Search the Government of Canada Employee Directory.

If you have questions about a specific service, please use the following links to direct you to the right contacts. If you cannot find the service or program you are looking for, our Enquiries Service can assist you.

Note: Foreign Affairs and International Trade Canada does not deal with immigration issues. Please go to Citizenship and Immigration Canada.

Authentication of documents

• Information on how to have Canadian documents authenticated

Trade

• Canadian Trade Commissioner Service (for Canadian businesses)
• General enquiries about international trade
• Invest in Canada (for foreign businesses) 

Travel

• Contact or locate a Canadian embassy, consulate or high commission
• Emergency assistance abroad
• Information on travelling abroad
• Passport
• Publications (Bon Voyage, But...)

Education and youth 

• International scholarships
• Jules-Léger Library

Careers

• Employment
• Students

General

• General questions about Canada
• Spokespersons
• Technical difficulties/Other

Call centre contact information

Telephone:
1-800-267-8376 (toll-free in Canada)
613-944-4000 (in the National Capital Region and outside Canada)

If you are deaf or hard of hearing, or you have a speech impediment and use a text telephone, you can access the TTY service from 9 a.m. to 5 p.m. Eastern Time by calling 613-944-9136 (in Canada only).

Facsimile: 613-996-9709

Email: enqserv@international.gc.ca (if your browser cannot support forms)

Write to:
Enquiries Service (BCI)
Foreign Affairs and International Trade Canada
125 Sussex Drive
Ottawa, ON, Canada
K1A 0G2

If you wish to receive documents by mail, do not forget to include your full postal address.

Your comments are important to us. We will address your concerns as quickly as possible, but the fastest way for us to do so is to help you find the information already available online. Please use our Accessibility - Document Request for help with documents you cannot open properly.

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Date Modified:

2012-10-17