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Services offered at this office

Consular and Passport services for Canadian citizens

Full consular and passport services are provided at Canadian High Commission, Consular Services, Macdonald House, 38 Grosvenor Street, London W1K 4AA. Contact us

Immigration and Visa section

Visa and Immigration Sevices are located at Macdonald House, 38 Grosvenor Street, London W1K 4AA

  • Please note, visa and immigration enquiries are received only in writing via the Contact the Visa and Immigration Section. NOTE: We do not accept enquiries in person.
  • Obtain application forms and instructions for submitting visa applications to go to Canada temporarily or permanently
  • Immigration and Visa Section (new hours as of March 18th, 2013)

    Monday, Wednesday and Friday (Our office is closed to the public on Tuesdays and Thursdays).
    8:00 a.m. - 10:30 a.m. excluding holiday closures (may differ from UK bank holidays).
  • Regarding Temporary resident applications (visitor, student and temporary worker) at our London office: Visitor, Student and Temporary Worker applications can be submitted online at any time.

Public Enquiries unit

The public enquiries unit provides information for Canadians and non-Canadians to get a taste of home, or learn more about Canada. It handles all general public enquiries except for passports, consular, immigration and media. Contact us

Email: SOS@international.gc.ca
Fax: 0207 258 6476
Voice Mail: 0207258 6421

The voicemail is strictly for enquiries relating to subjects other than those listed below. We endeavour to respond to messages left on this voicemail by the next working day.

Media Enquiries

We respond to media enquiries. Visit the Media Room for latest news from the Government of Canada, together with statements and speeches from the High Commission, as well as our contact information.

Commercial and Economic division

We provide assistance to Canadian companies exporting to the UK or establishing a business presence in the market. Our services range from assessing the market and providing qualified contacts to helping resolve problems.
Email: ldn-td@international.gc.ca

  • Our Investment Team can assist UK-based investors in establishing or expanding their investments in Canada, exploring joint ventures and strategic alliances with Canadian companies, and by introducing them to Canadian government officials.
  • Our Science & Technology Team supports Canadian researchers looking to collaborate with their British colleagues by providing intelligence and helping to arrange visits, fact finding, and promotional seminars.

Emergency contact information

After hours emergency contact information (for Canadian citizens only)

Office closures during 2014

DateClosed for:
January 1New Year's Day
April 18Good Friday
April 21Easter Monday
May 5Early May Bank Holiday
May 26Spring Bank Holiday
August 4Civic Holiday
August 25Summer Bank Holiday
September 1Labour Day
October 13Thanksgiving
December 25Christmas Day
December 26Boxing Day

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Date Modified:
2014-10-14