Contact and Office Information

Coronavirus disease (COVID-19)

Due to ongoing concerns related to the spread of COVID-19, preventative measures have been enacted throughout our global network of offices. Consular services remain available to Canadians. Many Government of Canada offices are encouraging clients to limit in-person visits. Canadians in need of assistance should contact the Government of Canada office nearest them by phone or e-mail before visiting in person. You can also contact the Emergency Watch and Response Centre.

For information on COVID-19, please visit the Government of Canada's official outbreak page and check our Travel Advice and Advisories. Make sure to register with the Registration of Canadians Abroad to get the latest updates at your destination.

General Contact Information

Street address:
High Commission of Canada in Canberra
Commonwealth Avenue
Canberra ACT 2600

Tel.: (02) 6270 4000
TTY: 01 (613) 944 9136
Fax: (02) 6270 4081
Email: cnbra@international.gc.ca

Hours of Operation
Monday-Friday 08:30-12:30 and 13:00 to 16:30

Services for Canadians

Contact information is also available for the following offices:

Lodgement and collection of Canadian Passports and Proof of Citizenship Applications

If you wish to submit your passport or proof of citizenship application in person and have it checked for accuracy and completeness please present yourself at our office, Monday to Friday between 9:00 a.m. and 12:00 p.m.  Passports and Citizenship certificates can only be collected Monday to Friday between 9:00 a.m. and 12:00 p.m.

Statutory Holidays - 2020

Our offices are closed on the following days:

DateHoliday
Wednesday, January 1New Year’s Day
Monday, January 27 (in lieu)Australia Day
Monday, March 9Canberra Day
Friday, April 10Good Friday
Monday, April 13Easter Monday
Monday, April 27Anzac Day
Monday, June 8Queen’s Birthday(ACT)
Monday, August 3Civic Holiday
Monday, October 5Labour Day
Friday, December 25Christmas Day
Monday, December 28Boxing Day