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Contact the Consular Section

For information on passport applications, citizenship or other services offered by the Consular Section, please consult the following pages:

Address, telephone, fax, email

Please wear a mask or face covering when visiting our offices.



Our address is:

Embassy of Canada
Consular Section
Avenue des Arts 58
1000 Brussels

Tel: +32 2 741 0611 (for callers from outside Belgium)
02 741 0611 (for callers from within Belgium)

Fax: +32 2 741 0643 (from outside Belgium)
02 741 0643 (from within Belgium)


Visit the Consular Section

Online Appointment Service

You must make an appointment if you wish to visit the Consular section. To better serve your needs, we offer an online appointment system for requesting consular services at a date and time convenient for you.

Please note that this appointment system cannot be used for visa applications and immigration or eTA related issues. If you would like more information on these services, please visit

Drop-off of passport applications

At the building Reception Area, during office hours.
Note: We do not confirm receipt. If you wish a confirmation of receipt, please send your application by registered mail.

Hours of operation for emergencies

Monday to Friday: 09:00 - 12:00 and 14:00 - 16:00

Emergency Services- After Office Hours (for Canadian citizens only)

If you require emergency assistance, you may access our 24/7 day Operations Centre in Ottawa, Canada at no charge through the following methods:

  • calling the Embassy at +32 2 741 0611
  • calling collect +1 613 996-8885 / +1 613 944-1310 (TTY - For deaf and hearing impaired persons)
  • email to
  • fax to +1 613 943 1054

In a number of countries, you can also call the 24/7 Operations Centre toll-free.

NOTE: The Operations Centre does not handle any inquiries related to immigration, visas to Canada, trade or passports.


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