Services for Canadians

Emergency Services

Natural disasters, illness, accidents and lost passports can all cause major problems when travelling. Here is information to help you.

Passports

What to do if your passport is lost or stolen. How to apply or renew while abroad.

Citizenship

Find out how to apply for Citizenship Certificates while abroad.

Living or Travelling Abroad

Be aware of your rights and obligations as a Canadian while you are living or travelling abroad.

Returning to Canada

Make your re-entry safe and easy - here is all you need to know about going through customs, the process for re-entering Canada, what to do if you are sick while travelling.

Register With Us

A free service that keeps you connected to Canada in case of an emergency abroad, such as an earthquake or civil unrest, or an emergency at home.

Travel.gc.ca

The Government of Canada's website for Canadians travelling or living abroad. Find information and tips on destinations, travel documents, travel health, returning to Canada, and much more.

Pay online

You can pay online for all your passport services before submitting your application. Applications will not be processed before payment is received. Please include a copy of your receipt with your application.

New! Online Appointment Service

Due to ongoing concerns related to the spread of COVID-19, preventative measures have been enacted throughout our global network of offices. Consular services remain available to Canadians. Many Government of Canada offices are encouraging clients to limit in-person visits. Canadians in need of assistance should contact:

For passport and urgent citizenship services, please book an appointment.

Please note that this appointment system cannot be used for visa applications and immigration or eTA related issues. For more information, please see Immigration, Refugees and Citizenship Canada.