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February 2020 - Services for Canadians in China

The health, safety and security of our diplomats serving abroad and their families is a priority.

On February 3, 2020, Global affairs Canada authorized the departure of all non-essential Canadian staff and their dependants from the mainland China mission locations (the Embassy in Beijing and Consulate General offices in Shanghai, Guangzhou and Chongqing). This was in addition to the authorized departure of vulnerable individuals and dependant school-aged children and younger announced on January 29, 2020.

Even though staff is reduced in these missions, full consular services remain available to Canadians in China.

Canadians in need of emergency consular assistance can contact the Embassy of Canada in Beijing at 86 (10) 5139-4000. Canadians can also call the department's 24/7 Emergency Watch and Response Centre in Ottawa at +1 613-996-8885 (collect calls are accepted where available) or email

Consular officials are on standby 24 hours a day to provide services to Canadians who require help.

At this time, the Consular program is focusing on the following essential services:

  • Renewal of passports with less than 6 month validity, expired passport, booklet full
  • Emergency Consular Assistance (i.e. medical emergencies, emergency welfare and whereabouts)
  • Lost and damaged passports
  • Pick-up of already issued passports

Visa Application Centers in mainland China are also closed.  The IRCC section continues to serve clients, prioritizing the processing of Travel Documents for Permanent Residents as well as clients who are required to travel to Canada urgently due to humanitarian and compassionate reasons. Should you have any urgent queries, please contact Please be sure to indicate URGENT in the subject line.


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