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March 2020 - Services for Canadians in China

The health, safety and security of our diplomats serving abroad and their families is a priority.

On February 3, 2020, Global affairs Canada authorized the departure of all non-essential Canadian staff and their dependants from the mainland China mission locations (the Embassy in Beijing and Consulate General offices in Shanghai, Guangzhou and Chongqing). This was in addition to the authorized departure of vulnerable individuals and dependant school-aged children and younger announced on January 29, 2020.

Even though staff is reduced in these missions, consular services remain available to Canadians in China.

Canadians in need of emergency consular assistance can contact the Embassy of Canada in Beijing at 86 (10) 5139-4000. Canadians can also call the department's 24/7 Emergency Watch and Response Centre in Ottawa at +1 613-996-8885 (collect calls are accepted where available) or email sos@international.gc.ca.

Consular officials are on standby 24 hours a day to provide services to Canadians who require help.

At this time, the Consular program is focusing on the following essential services:

  • Renewal of passports with less than 6 month validity, expired passport, booklet full
  • Emergency Consular Assistance (i.e. medical emergencies, emergency welfare and whereabouts)
  • Lost and damaged passports
  • Pick-up of already issued passports

For information on visa application centers in China, visit the VFS Global website. For any urgent queries, please contact Beijing-immigration@international.gc.ca and be sure to indicate URGENT in the subject line.

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Date Modified:
2020-03-13