Trade Program Assistant - Indeterminate Employment

No. 2019-TRADE-01

Title: Trade Program Assistant
Section: Trade Program – Embassy of Canada in Bogota
Level: LE-05
Schedule of work: 37.5 hours per week
Duration: Indeterminate employment
Monthly salary: 4,024,115 Colombian pesos plus social benefits
Start Date: March-April 2019.

Eligibility

This position is open to:

  • Persons who currently reside in Colombia, who hold current documentation allowing them to work in Colombia, who meet all of the essential requirements stated below, and whose applications are received by the closing date;
  • Spouses and Dependants of Canadian Based Staff of the Embassy of Canada in Colombia who are currently residing in Colombia, who meet all of the essential requirements stated below, and whose applications are received by the closing date; and
  • Employees of the Embassy (term, indeterminate or emergency employment) who meet all of the essential requirements stated below, and whose applications are received by the closing date.

The results of this competition may also be used to build a list of qualified candidates to staff similar positions (LE-05 level).

Context

This position contributes to the delivery of the International Business Development Program (IBD) at the mission in accordance with Government of Canada policies for international trade, investment, and sciences and technology, with the objective of helping Canadian clients make better business decisions abroad; addresses government-to-government trade policy issues and helps further Government of Canada’s commercial interests in Colombia.

Summary of Duties

Reporting to the Senior Trade Commissioner, responds to requests received in the Infocentre and provides administrative services to four Trade Commissioners within the Trade program.

Support Infocentre Unit for the Trade Program

  • Reviews the section’s general mailbox and responds to enquiries and delivers services, adhering to established guidelines and service standards.
  • Assists the Senior Trade Commissioner and four Trade Commissioners in responding to priority sector requests, as required.
  • Conducts independent research from a variety of information sources to remain abreast of current issues and trends.
  • Maintains updated the lists of service providers and provides feedback on their performance, to ensure pre-qualified service providers continue to be reliable, trustworthy and cost effective.

Participation in Trade events and visits

  • Supports Trade Commissioners with administrative and logistical arrangements for trade shows, seminars and other promotional initiatives put on by the Trade Program.
  • Staffs Canadian booths at selected key trade exhibitions, distributes promotional material on Canada and the Trade Commissioner Service, responding to general enquiries and referring more complex enquiries to the Trade Commissioners for action.
  • Supports Trade Commissioners with contracts for events being coordinated, including recommending qualified providers, reviewing contracts for approval and processing related invoices, etc.

General administrative support for the Trade Program

  • Supports payment process for invoices received, will have access to the Finance system of the Mission to track the Trade Program’s financial information when required.
  • Drafts meeting minutes for Senior Trade Commissioner’s approval.
  • Supports four Trade Commissioners with logistics required for outcalls and other meetings, including setting up meetings, sending invitations and confirming attendees, preparing budgets, and other activities related.
  • In coordination with the other Trade Commissioner Assistant, distributes mail from the section’s pigeon hole.
  • Performs other related duties as required.

Essential Qualifications:

Please note that failure to meet any of the essential requirements eliminates candidates from further consideration in the competition.

Education:

  • University and/or Technical studies successfully completed in an area related to the position OR an acceptable combination of university degree and work experience related to the duties and specific areas of competence required by the position.

Language Requirements:

  • Written and spoken fluency in English
  • Written and spoken fluency in Spanish
  • Working knowledge of French (second official language of Canada) will be considered as an important asset and will provide potential candidates a definite advantage.
  • Excellent drafting capability in Spanish and in English is required and will be evaluated.

Experience and knowledge: The incumbent must have at least one (1) year of recent** experience in performing duties relevant to the position, including administrative support, delivering customer service and basic budgeting / financial knowledge.

*Recent being defined as within the last five (5) years

Rated Requirements

Knowledge

  • Of Microsoft office applications (word processing, presentations, spreadsheets, Outlook, etc.).
  • Of research techniques (internet, publications, corporate information, etc.).
  • Of administrative processes (travel arrangements, expense claims, budgets, procurement/purchasing, and others).
  • Of the activities and priorities of the Trade Program in Colombia.
  • Of events management

Capabilities

  • Ability to draft high quality emails under time pressure in English and Spanish.
  • Work effectively within a team
  • Take on various tasks and projects simultaneously
  • Receive instructions and tasks from various officers and a supervisor and follow-up accordingly
  • Demonstrate excellent client service
  • Communicate fluently and effectively in English and Spanish
  • Work quickly and accurately under pressure with tight deadlines

Personal suitability

  • Establish and maintain ongoing effective working relationships as well as demonstrate initiative, tact, and discretion.
  • Resourcefulness and independence
  • Strong client focus orientation, adaptability and flexibility
  • Team player with a strong sense of cooperation
  • Organizational skills and judgement
  • Perform effectively and quickly under stress and in pressure situations

Organizational Needs

  • The Canadian Embassy wishes to establish and maintain a representative workforce. Qualified candidates who self-identify as being from a minority may be given preference.
  • Qualified candidates who self-identify as persons with disabilities may be given preference.

Conditions of Employment

  • Canadian Reliability Status is required. It will be assessed after the selection process is completed.
  • Valid documentation to work in Colombia.

Important Notes

  • Candidates are entitled to participate in the appointment process in the official language of their choice. They are asked to indicate their preferred official language in their application (English or French).
  • Communication for this process will be sent via email. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required.
  • Candidates who apply to this selection process should include an email address that accepts email from unknown users (some email systems block these types of email).
  • Candidates selected at the screening stage will be invited for further assessment.
  • Methods of assessment may include, but are not limited to, a written examination, and/or an oral interview.
  • Reference checks will be sought for candidates that reach interview stage and may form part of the selection process.
  • The Embassy of Canada does not reimburse any travel costs to and from interview nor does it reimburse any relocation costs. The Embassy of Canada does not sponsor work permit applications on behalf of candidates.

Registration

Forward your resume in English or French to the Human Resources Officer by e-mail at BGOTA.HumanResources@international.gc.ca with message title Competition 2019-TRADE-01 Trade Program Assistant.
We will only contact applicants selected for next steps in this competition.

Closing date

To be part of the competition, all applications must be received electronically by the Human Resources Officer no later than Sunday February 10th, 2019 by midnight.

Bogota, January 30th, 2019.