Contact and Office Information

Coronavirus disease (COVID-19)

Due to ongoing concerns related to the spread of COVID-19, preventative measures have been enacted throughout our global network of offices. Consular services remain available to Canadians. Many Government of Canada offices are encouraging clients to limit in-person visits. Canadians in need of assistance should contact the Government of Canada office nearest them by phone or e-mail before visiting in person. You can also contact the Emergency Watch and Response Centre.

For information on COVID-19, please visit the Government of Canada's official outbreak page and check our Travel Advice and Advisories. Make sure to register with the Registration of Canadians Abroad to get the latest updates at your destination.

General Contact Information

Street address:
Calle 30 No. 518 (esq. 7ma)
Miramar (Playa)
Ciudad de la Habana

(+53-7) 204-2516
(+53-7) 204-2517

Fax: (+53-7) 204-2044


Hours of operation:

Monday - Thursday:
9:00 a.m. to 12:00 p.m.
1:00 p.m. to 4:00 p.m.

9:00 a.m. to 12:00 p.m. Twitter


Services for Canadians

Hours of Operation:
Closed to the public daily
from 12:00 p.m. - 1:00 p.m.

Assistance to Canadians
(Non Visa Related Matters)


Statutory Holidays - 2020

Our offices are closed on the following days:

Wednesday, January 1New Year’s Day
Monday - Thursday: 8:30a.m. - 5:00p.m.
Monday, February 17Family Day
Friday: 8:30am to 2:00pm
Friday, April 10Good Friday
Monday, April 13Easter Monday
Monday, May 18Victoria Day
Wednesday, July 1Canada Day
Monday, July 27Day of the Rebellion
Monday, September 7Labour Day
Monday, October 12Thanksgiving
Friday, December 25Christmas
Monday, December 28Boxing Day