Contact and Office Information

Coronavirus disease (COVID-19)

Due to ongoing concerns related to the spread of COVID-19, preventative measures have been enacted throughout our global network of offices. Consular services remain available to Canadians. Many Government of Canada offices are encouraging clients to limit in-person visits. Canadians in need of assistance should contact the Government of Canada office nearest them by phone or e-mail before visiting in person. You can also contact the Emergency Watch and Response Centre.

For information on COVID-19, please visit the Government of Canada's official outbreak page and check our Travel Advice and Advisories. Make sure to register with the Registration of Canadians Abroad to get the latest updates at your destination.


The Embassy will be closed to the public on an exceptional basis the week of December 21 to 24. Public hours will resume the following week.


General Contact Information

Street address:
Av. Amazonas N37-29 and Unión Nacional de Periodistas
Eurocenter Building, 3rd Floor (one block north of the Supreme Court Building, near Amazonas and United Nations)

Mailing address:
P.O. Box 17-11-6512
Quito - Ecuador

Tel.: (011 593 2) 2455-499
Fax: (011 593 2) 2277-672 

Hours of attention to the public:
Special hours due to COVID-19: Mondays and Wednesdays from 9:00 a.m. - 12:00 p.m.

Hours of Operation:
Monday - Thursday: 7:30 a.m.- 4:00 p.m., Friday: 7:30 a.m. - 1:00 p.m.

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Services for Canadians

Contact information is also available for the following offices:

Assistance to Canadians
(Non Visa Related Matters)

Passport and Citizenship Applications

Notarial Services

Please check our latest Travel Advice and Advisories

Please register with the Government of Canada’s Registration of Canadians Abroad (ROCA) service to receive important safety updates from the Government of Canada.


Visas and Immigration

Canada’s immigration processes for Ecuador are managed by Immigration, Refugees and Citizenship Canada’s office in Colombia. There is also a Visa Application Centre located in Quito.


Statutory holidays - 2021

Our offices are closed on the following days:

Friday, January 1 New Year’s Day
Monday, February 15 Carnival
Tuesday, February 16 Carnival
Friday, April 2 Good Friday
Monday, April 5 Easter Monday
Monday, May 24 Battle of Pichincha
Monday, July 5 Canada Day
Monday, October 11 Thanksgiving Day
Monday, November 1 Day of the Dead
Tuesday, November 2 Cuenca Independence Day
Monday, December 27 Boxing Day