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COVID-19 : FREQUENTLY ASKED QUESTIONS

You will here find simple answers to our most frequently asked questions.  Please read this to find information and answers to your questions.

Official travel warnings are in effect: Avoid non-essential travel outside of Canada and avoid travel on cruise ships until further notice

Canadian citizens who live, travel or are planning to travel in France or Monaco, please register yourselves as Canadian citizens abroad to receive updates from the Embassy.  Also please note that you are responsible for your personal security abroad, and are subject to local health regulations in the country while you are there.

  • France : A nationwide daily curfew is in force throughout the country from 6:00 p.m. to 6:00 a.m. Canadians in France must respect the measures imposed and travel only for a reason listed on one of the French government's exemption certificates during curfew hourshttps://www.interieur.gouv.fr/Actualites/L-actu-du-Ministere/Attestations-de-deplacement.
  • Special provisions could be put in place for travel to certain French territories (Corsica and overseas territories). Wearing a mask is now mandatory in all indoor and outdoor public spaces. Check the French Government’s website for more info and updates: https://www.gouvernement.fr/.
  • Monaco : Preventative measures and restrictions are in place and a daily curfew is in effect from 7 p.m. to 6 a.m.. You must wear a mask in closed public spaces and in outdoor public spaces. More info: https://covid19.mc/en/
  • The consular services of the Embassy of Canada in France are currently open and assisting Canadians in France and Monaco. Please contact us by email at  parisconsulaire@international.gc.ca or by telephone at +33(0)1 44 43 29 02 if your are in need of assistance. It is not recommended to come in person without an appointment.

If you are planning a trip to Canada, we advise you to refer to the following site:

Question 1 - If I am a Canadian citizen, should I leave France and return to Canada because of the Covid-19 pandemic?

Yes, the Government of Canada advised, as of March 16, 2020, that Canadian travellers should return to Canada by commercial transport. Please see: https://pm.gc.ca/en/news/news-releases/2020/03/16/prime-minister-announces-new-actions-under-canadas-covid-19-response.  You must provide proof of a negative laboratory test result for COVID-19 to the airline done 72 hours before the time of your flight to Canada (96 hours from select destinations) and be able to self-quarantine for 14 days when you arrive in Canada (see question 7).

Official travel warnings are in effect: Avoid non-essential travel outside of Canada and avoid travel on cruise ships until further notice

But if you are a Canadian citizen living and/or working in France, or if you are a dual-citizen of France and Canada, you do not have to return to Canada. If you choose to stay in France, please ensure that you have the sufficient financial means and first-necessity items, including medication, to support yourself. We advise you to check with your insurance company that you are properly covered. New regulations could affect your travel plans at all times.

Question 2 – Canadians in France: If I am a Canadian citizen living in France, how can I renew my residency permit? Can I travel in the EU countries and under which restrictions?  

Canadians who have a valid residency permit for France can stay in France. was decided to extend for a period of 6 months long-stay visas, residency permits, receipts for residence permit requests and temporary residence permits which have expired between March 16th and June 15th 2020. Social rights and the right to work are also maintained for this extended period. Canadians in this situation have to administrative steps to take to benefit from it. If you are holding a document that is affected by this new procedure, we invite you to download the official document from the Ministère de l’Intérieur to be able to confirm the validity of your document: https://www.immigration.interieur.gouv.fr/Immigration/Information-generale-sur-la-prolongation-des-documents-de-sejour-General-information-on-the-extension-of-residency-documents. For example, a Canadian citizen holding a residence permit that expired on May 1st, 2020 may legally reside in France unitil November 1st 2020. This person should then make an appointment at his/her local prefecture to renew their permit in the months prior to the new expiration date (in other words, from September 1st 2020).

France’s border with countries in the European Space are not closed. However, its borders with other countries are closed, except for « travellers who are French citizens or residents of France ». In order to enter France, these travellers must present the results of a PCR test made 72 hours or less prior to their arrival, or must take the test upon arrival.

Entry restrictions apply. Please refer to https://www.service-public.fr/particuliers/actualites/A14103. Reminder: If you decide to travel outside France during the health crisis, you may have to show a negative result for a Covid-19 PCR test before travelling, you may be subject to voluntary isolation for 7 days upon your return to France and you required to have an attestation: https://www.diplomatie.gouv.fr/fr/conseils-aux-voyageurs/informations-pratiques/article/coronavirus-covid-19-25-novembre-2020 (In French)

If your stay in France exceeds the 90-day limit for a stay authorized without a visa and if you are unable to return to Canada in the context of the sanitary crisis, we invite you to contact your local Préfecture in France to obtain information on how to proceed. In some cases, it is possible for the Prefecture to issue an ‘Autorisation provisoire de séjour (APS)’ to extend your stay in France. It is mandatory to present the supportive documentation with your application. Please note that the decision to issue this document stands with the local authority at your Préfecture and the Embassy cannot intervene in your favour. If you are not in a position to extend your stay in France, you can find information about status of flights to Canada from France at question 11 on this page.

For French overseas territories*:

  • Saint-Barth: Canadians in Saint-Barth can go to the local Prefecture to obtain an attestation.
  • Guadeloupe : Canadians in Guadeloupe can contact the Prefecture by email at accueil-etrangers-pap@guadeloupe.pref.gouv.fr. Your message should include a copy of your passport, a copy of your visa (if relevant), a prove of residency in Guadeloupe and a letter detailing the reasons why you were not able to return to Canada sooner.
  • Martinique: Canadians in Martinique can go to the local Prefecture without an appointment between 8am and noon with the following documents: ID photo, valid passport and proof of residence or proof of accommodation.
  • Saint-Martin, La Réunion : contact the local prefecture to obtain information on how to proceed.

*This step is important because it allows you to prove your stay in the French overseas territories is regular and can also be useful if you decide to transit through France mainland to return to Canada.

Question 3 – I am Canadian but my family does not have Canadian citizenship : can they return to Canada with me ?

You will find this information in the Immigration, Refugees and Citizenship Canada (IRCC) Paris web page

Please note that the application for authorization and statutory declaration (IMM 0006) must be completed by the Canadian citizen or permanent resident who wishes to have their extended family member join them in Canada. The application form must be signed by solemn declaration by a Canadian authorized official. Some Canadian Notaries are offering their business online and virtual solemn declarations will be accepted. The Embassy’s consular service does not provide this service and foreign notaries or lawyers will not be accepted. 

Question 4 – I am a French permanent resident of Canada and I am currently in France. Can I return to Canada? Can my family do so too?

You will find this information in the Immigration, Refugees and Citizenship Canada (IRCC) Paris web page.  

Question 5 - If I am a French non-permanent resident in Canada and I want to return to Canada, or if I am French and I was supposed to leave for Canada during the confinement period with a temporary work permit (WHV, etc.), am I allowed to enter canada right now?

You will find this information in the Immigration, Refugees and Citizenship Canada (IRCC) Paris web page.

Question 6 - I am a Canadian resident in France or in Monaco, can I submit a regular passport application (other than related to COVID-19) ?

Yes, Canadian passport applications for residents or temporary visitors to France and Monaco are being processed as usual at the Embassy. However, in order to restrict traffic to and within the Embassy in regards to the COVID-19 situation, please send your application by registered mail only.  If your application is urgent (i.e., for a trip scheduled 20 business days later or less), please send us an email at  paris-passport@international.gc.ca to  give us details on your emergency. An appointment may then be offered to you. Wearing a mask is mandatory to enter the embassy, and ​​only the applicant will be admitted. Please arrive on time for your appointment. For more information on passport applications, please visit : https://www.canadainternational.gc.ca/france/consular_services_consulaires/passeport_citoyennete_passport_citizenship.aspx?lang=eng

Please note that you must be physically present in France or Monaco to send your passport request to the Canadian Embassy in Paris. Applications from Canada will be rejected.

Question 7 - If I am Canadian returning to Canada from France or from another foreign country, do I self-isolate and present a negative laboratory COVID-19 test result prior to boarding a flight to Canada?

All international travellers returning to Canada, including Canadian Citizens, must self-isolate for a period of 14 days upon their return to Canada, even if they do not show symptoms of COVID-19This measure is in effect until January 21st 2021 and could be extended.

Since January 7, 2021, a COVID-19 negative PCR test result is mandatory for international travellers of 5 years and older entering Canada.

  • Regardless of citizenship, all travellers five years of age or older must provide proof of a negative laboratory test result for COVID-19 to the airline prior to boarding a flight to Canada.

The test must be performed using one of two types of COVID-19 tests–either a molecular polymerase chain reaction (PCR) or Loop-mediated Isothermal Amplification (LAMP)–and must be conducted within 72 hours of the traveller’s scheduled departure to Canada (96 hours for select destinations).

Canadian government offices abroad do not provide medical attention (including administering COVID-19 testing) or cover medical expenses for Canadian citizens abroad. You may wish to consult local medical authorities for information on the COVID-19 testing.

To obtain more information about those news measures, please consult : https://www.canada.ca/en/transport-canada/news/2020/12/pre-departure-covid-19-testing-and-negative-results-for-air-travellers-coming-to-canada.html.

Anyone who receives a negative test result and is authorized to enter Canada must still complete the full, mandatory 14-day quarantine.

  • Prior to arrival in Canada: travellers will be ask to provide relevant information, this includes travel and contact information, quarantine plan (unless exempted under conditions set out in the Mandatory Isolation Order), and COVID-19 symptom self-assessment, through:
  • They will undergo a screening to assess symptoms upon arrival.
  • All travellers arriving in Canada will be required to wear a non-medical mask or face covering to proceed to their final destination.
  • Every traveller will need to confirm that they have a suitable place to isolate for 14 days (will access to food and medication). Travellers will be expected to make plans for in advance of arriving to Canada. All expenses related to your quarantine are your responsibility.  The Government of Canada does not reimburse travellers for expenses incurred for quarantine accommodations.
  • Post-entry to Canada: As of November 21, 2020, travellers who enter Canada by air, land or marine modes, unless exempted under conditions set out in the Mandatory Isolation Order, will also be required to submit information through ArriveCAN or by calling the 1-833-641-0343 toll-free number during their quarantine or isolation period. Within 48 hours of entering Canada, travellers must confirm they have arrived at their place of quarantine or isolation and those in quarantine must complete a daily COVID-19 symptom self-assessment during their quarantine period.  
  • For more info please visit: https://www.canada.ca/en/public-health/services/diseases/2019-novel-coronavirus-infection/latest-travel-health-advice.html and https://www.canada.ca/en/public-health/services/publications/diseases-conditions/2019-novel-coronavirus-information-sheet.html.
  • If you want to consult Public Health Agency of Canada, please send your questions to phac.covid19.aspc@canada.ca

Failure to provide accurate information is an offence under the Quarantine Act. In addition, violating any quarantine or isolation instructions provided to you upon entering Canada is also an offence under the Quarantine Act and could lead to up to: 

  • 6 months in prison; and/or
  • $750,000 in fines.

Travellers allowed to enter Canada, including Canadian citizens, may seek approval for an exemption from border restrictions and a limited release from mandatory quarantine for compassionate reasons in very specific cases. For more info please visit: https://www.canada.ca/en/public-health/services/diseases/2019-novel-coronavirus-infection/latest-travel-health-advice/compassionate-entry-limited-release-from-quarantine.html

Question 8 - If I am a Canadian citizen, can I travel to France from Canada for non essential travel, for a touristic trip ?

All Canadians should be aware that the Government of Canada recommends to avoid all non essential travel until further notice, it is mandatory to be isolated for 14 days upon your return to Canada and travel conditions can change without notice.

France has implemented nationwide daily curfew from from 6:00 p.m. to 6:00 a.m.

Travellers from Canada can no longer travel to France, exceptions excluded. Note that specific conditions apply for Oversea territories and Corsica. For derogatory trips to France, local authorities require that travellers provide a negative PCR test result done less than 72 hours prior to departure. Travellers must make a voluntary promise to isolate themselves for 7 days once they arrive in France, and then to redo a second PCR test afterwards.

For more information, please check the following websites (note that some of the French Government’s websites have not yet been updated following the announcements made by the President of the Republic on January 14) :

If you choose to travel despite these advisories:

  • you could be denied entry into France
  • you may have difficulty obtaining essential products and services
  • you may suddenly face strict movement restrictions and quarantines at designated facilities and at your own cost
  • your insurance may not cover your travel or medical expenses
  • we may have limited capacity to offer you consular services.

In your are in France, you can register as a Canadian abroad and contact us for assistance.

Question 9 - If I am a Canadian citizen, will the Embassy of Canada in France assist me regarding the availability and access to a COVID-19 vaccine?

Canadian government offices abroad do not provide medical attention (including vaccination) or cover medical expenses for Canadian citizens abroad. You may wish to consult local medical authorities for information on the COVID-19 vaccine.
For further information on Canada’s Consular services and what we can and cannot do, please visit our About Consular Services webpage.

You may also wish to contact your travel/health insurance provider to obtain further information on availability and access to a vaccine while outside Canada.
If you do not have travel insurance, we strongly recommend that you get insurance immediately and make sure that it covers for COVID-19-related medical expenses, other non-COVID-19 emergency-related expenses, as well as trip cancellation and interruption. Read the fine prints and verify the terms, conditions, limitations, exclusions and requirements of your insurance policy.

Question 10 – Can I travel to Canada if I have symptoms of Covid-19 ?

No. You must stay confined if you have symptoms (fever, cough, respiratory difficulties).  In this situation, you should follow France’s procedures and call the emergency response number (115).  Please also keep the Embassy informed of your situation at parisconsulaire@international.gc.ca or at (+33) 1 44 43 29 02.

Question 11 – What is the status of flights to Canada from France ?

The Embassy cannot replace you in your search for a solution to return. Our services follow the news of the resumption of flights and invite you to contact the airlines directly to change your travel plans, if necessary. Finding a flight is your sole responsibility. General information on the state of air traffic to Canada from France can be found below.

It is up to you to contact the company for precise information and in relation to any modifications of your travel documents. It is also up to you to check with your airline company what conditions apply (for instance, mandatory testing, mandatory masks, etc…).  Due to the pandemic, aviation activity has been reorganized in the main airports in France. Please inquire about changes with regard to terminals or flight schedules.

By prefectoral decree, access to terminals at Paris-CDG and Paris-Orly is reserved for passengers and people accompanying underaged travellers, travellers with disabilities and/or reduced mobility, and vulnerable persons. You must be in possession of proof of travel and travel certificate (“attestation”) : https://www.interieur.gouv.fr/Actualites/L-actu-du-Ministere/Attestations-de-deplacement

If you transit through PARIS-CDG:

-Transiting through Paris-CDG is possible, but travellers must have an “International travel certificate to mainland France from a third country” to present to your airline and to border control with the required documents. The certificate can be found in the "Attestations de déplacement dérogatoire vers la France métropolitaine depuis les pays tiers et declaration sur l’honneur » section at the bottom of this webpage: https://www.interieur.gouv.fr/Actualites/L-actu-du-Ministere/Attestation-de-deplacement-derogatoire-et-justificatif-de-deplacement-professionnel Travellers must check: “Third country nationals, transiting less than 24 hours in an international area to reach their country of origin and who are holders of a travel document to this country”.  Travellers must also present a Sworn statement of absence of COVID-19 symptoms and of contact with a confirmed cases.  The model of this declaration is available at the same page.
-Travellers must present a valid boarding pass or proof of onward reservations for their onward flight to Canada.
-Transit time in CDG should be less than 24H;
-You won’t be allowed to leave the transit area of the airport. It is not possible to change airports in Paris. Double transit in EU countries is not allowed as travellers need to exit the international zone to do so.
-Luggage must be checked in all the way through to Canada. If you do not have any checked-in luggage, carry-on luggage will be allowed.

Information collected January 14th :

Taxis and public transport are still available for these journeys. If you have to take a train to reach the airport: see https://en.oui.sncf/en/help-en/coronavirus

Make sure you respect Transport Canada's obligations regarding the wearing of a mask.

The main airlines operating flights between France and Canada:

AIR CANADA: daily flights to Montréal. Resumption of flights to Toronto planned for March 28th 2021. Flights from Lyon to Montréal and from Nice to Montreal are suspended until June 2021. See details: www.aircanada.com
AIR FRANCE :  flights to Montréal (daily) and Toronto (4 times a week). See details: www.airfrance.fr.
AIR TRANSAT: resumption of flights from Paris five times a week. See details: www.airtransat.com.
WEST JET: resumption of flights to Calgary/Vancouver starting March 28th, 2021. See details: www.westjet.com.
CORSAIR: resumption of flights starting June 18th, 2021. See details: www.corsair.ca.

State of air traffic from Guadeloupe, Martinique, La Réunion, Saint-Martin, Mayotte, Saint-Barthélemy and French Guiana:

AIR CANADA :
Guadeloupe | Pointe-à-Pitre - Montréal : Flights are expected to resume in April 2021.

Martinique | Fort-de-France - Montréal : Flights are expected to resume in April 2021.
Information on aircanada.com or by calling the reservation center on 001 888 247 2262 (Canada) or 0825 880 881 (Antilles). It is possible to return to Canada via Paris from those destinations (under conditions).

 

AIR TRANSAT:
Guadeloupe | Pointe-à-Pitre – Montreal : flights from March 3rd 2021.
Martinique | Fort-de-France – Montreal : flights from March 3rd 2021.

AIR CARAÏBES:  As part of territorial continuity, Air Caraïbes provides flights between the islands of Guadeloupe, Saint-Martin and Saint-Barthélemy, in partnership with the company Saint-Barth Commuter. Reservations are already available, subject to applicable government conditions.

Note that it is also possible to transit through Paris to go to Canada. Please check the specific conditions that apply if you leave from:

 

Question 12 - If I return to Canada, what steps should I take before departure?

You can go to the airport to take your return flight to Canada, whether it is direct to Canada or in transit through another country. However, you must have the required documents when travelling (see question 13 below). Furthermore, if you are transiting, you must make sure before your departure that there are no special measures in place in the transit country.

It is up to you to contact your airline company for information, last-minute verifications and an,y modification of tickets. It is also up to you to contact your airline company to enquire on specific conditions in place (for instance, mandatory testing, mandatory masks, types of masks that are accepted, etc…).

We also advise you to find out about travel restrictions to Canada at : https://travel.gc.ca/travel-covid/travel-restrictions

Effective January 7, 2021, a COVID-19 testing will be mandatory for international travellers of 5 years and older entering Canada. All international travellers returning to Canada, must self-isolate for a period of 14 days upon their return to Canada, even if they do not show symptoms of COVID-19 (see question 7).

Question 13 - If I am a Canadian citizen, can I travel in France while waiting for my flight back to Canada?

A nationwide daily curfew is in force throughout the country from 6:00 p.m. to 6:00 a.m. or from 7:00 p.m. to 6:00 a.m. in Monaco. Canadians in France must respect the measures imposed and travel only for a reason listed on one of the French government's exemption certificates during curfew hourshttps://www.interieur.gouv.fr/Actualites/L-actu-du-Ministere/Attestations-de-deplacement.

If you are in France:

  • Respect the measures implemented by local authorities. Wearing a mask is now mandatory in all indoor and outdoor public spaces.
  • Check the French Government’s website for more info and updates: https://www.gouvernement.fr/.
  • Check this site if you are in Monaco : https://covid19.mc/

Question 14 - If I am a Canadian citizen in France, do I have the follow the same preventive measures as French citizens ?

Yes.  These measures are mandatory for you as well on the French territory. A 135-euro fine will apply (1,500 euros in case of a repeated offence). A national confinement is in effect from October 30,2020 at midnight until December 15th, 2020 at least.

Question 15 – I am a Canadian citizen in France and I have to see a doctor or go to the hospital: what should I know?

As a foreign traveller in France, you should have travel health insurance during your stay abroad. For more info please visit: https://travel.gc.ca/travelling/documents/travel-insurance

 As a Canadian citizen, you are able to receive treatment in France. But if you do not have travel health insurance, you will have to pay for your medical expenses yourself at the end of your doctor’s appointment or at the hospital upon discharge. Once you return to Canada, you will be able to claim some expenses to the your provincial health insurance. To find a general practitioner, specialist or hospital in France, please check the French Health Insurance directory: https://directoriesante.ameli.fr or consult the list of health professionals on our website https://www.canadainternational.gc.ca/france/consular_services_consulaires/medical.aspx?lang=eng

We strongly recommend that you call the doctor or hospital beforehand to get info on costs, schedules and conditions applied during the confinement period. You can also contact SOS médecins for a consultation at your place of residency: https://www.sosmedecins.fr/.

Please make sure you fill in and bring with you the sworn statement on required movement form to go to your medical appointment : https://www.interieur.gouv.fr/Actualites/L-actu-du-Ministere/Attestations-de-deplacement.

Question 16 - What is the state of public transit in France, other than international airlines?

Wearing a mask is mandatory for those over 6 years-old, under penalty of a fine of 135 euros.

Transport by train, coach, metro or RER is available.  We recommend that you best anticipate the alternative solutions that will allow you to return to the airport and follow the information on the following sites:

Don’t forget to fill in and bring with you the sworn statement on requirement movement form: https://www.interieur.gouv.fr/Actualites/L-actu-du-Ministere/Attestations-de-deplacement.

Question 17 - Are taxis and VTC drivers working ?

Yes.  You can use them while respecting public health guidelines. Make sure you fill in and bring with you the sworn statement on requirement movement form : https://www.interieur.gouv.fr/Actualites/L-actu-du-Ministere/Attestations-de-deplacement.

Question 18 - If commercial flights stop, will I be repatriated ?

Canadians in France who wish to return to Canada can book their flight directly via commercial airlines.  Please note there is still daily connexion between France and Canada (see questions 11 and 12).  However, you may have decided to stay in France despite the health crisis, for personal, family or professional reasons.  We advise you to registered with us at : https://travel.gc.ca/travelling/registration and make sure you have sufficient finances and necessities including medication and a good travel insurance.

Question 19 - Under what conditions can I apply for an individual reimbursable loan of $5000, as announced by the federal government ?

The COVID-19 crisis is having a significant impact on Canadians traveling abroad (limited movements, diminishing number of flights, quarantine of Canadians abroad, etc.) To help Canadians abroad overcome these difficulties, the Government of Canada has established a program of individual loans up to $5000.

What expenses are covered ? Expenses related to transport (most economical option possible) and expenses for basic needs in your confinement place in France until your departure to Canada: housing, meals, medical expenses that are not covered by travel insurance or Canadian provinces.

Who can apply for this emergency loan? Canadian travelers abroad who have planned to return to Canada and their travel plans were compromised by the current crisis. Canadians in need of immediate financial assistance could apply for this emergency loan. Applications will be assessed on a case-by-case basis. This measure does not exempt Canadians from trying to find a solution on their own before using this loan, and should be aware that this emergency loan will have to be repaid within 180 days.

We will consider that you plan to return to Canada if you:

  • Had a return flight booked and your flight was cancelled or delayed;
  • Attempted to book a flight, but cannot due to the travel restrictions or exorbitant pricing.

For more info on this program, please visit:

Question 20 - If I meet the conditions for financial aid, how do I apply for it ?

If you feel that question 17 describes your present situation and you wish to request financial aid, please send us an email at parisconsulaire@international.gc.ca clearly describing your situation, stating your phone number and attaching a copy of your Canadian passport.

Question 21 – I’m a Canadian student in France, can I obtain financial assistance from the Government of Canada ?

A number of Canadians who have not been able to come back home may also be eligible to some of the financial assistance programs offered under the Government of Canada Economic Response Plan and provincial programs, provided that they meet further eligibility criteria. The financial support program for students in time of COVID-19 that Prime Minister Trudeau previously announced is now available and eligible students can consult the program's online page where they will find the necessary information, including eligibility criteria (such as being a Canadian citizen/registered Indian/permanent resident/protected person; enrolled in a recognized educational institutions in Canada or abroad, etc.) and will be able to submit an application. Please refer to program's online page to submit an application as the consular services of the Embassy of Canada is not processing applications.

Question 22 - I think I was contacted by a scammer. What should I do ?

• We have received reports of scams that may be targeting Canadians abroad.
• If you receive a suspicious email, please verify the sender. Our messages to Canadians abroad are sent from either sos@international.gc.ca or another Government of Canada email account ending with @international.gc.ca.
• If you receive a suspicious phone call, do not provide any financial information. Contact the nearest Canadian embassy or consulate to verify that the caller is legitimate.
• Consult the Canadian Anti-Fraud Centre’s page on COVID-19 fraud.

 

 

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Date Modified:
2021-01-15