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Lost and found Office of the City of Paris

The Lost and Found Office of the City of Paris is responsible for gathering objects found in the following places:  

  • Police stations in Paris, Taxis, public transportation, touristic attractions (metro and train stations), streets of Paris, hotels, individuals, etc.;
  • Close Parisian suburbs (departements 92-93-94) ;
  • Airports of Paris-Orly, Roissy Charles de Gaulle and le Bourget.

If the location of the lost item is known, the first step is to contact the local authorities (taxi company, metro station, hotel, local police station, etc.). If you are unable to locate the items, you may contact the Lost and found Office of the City of Paris at:

Préfecture de police

Direction des transports et de la protection du public
Sous direction des déplacements et de l'espace public
Service des objets trouvés (Lost and found office)
36, rue des Morillons
75732 Paris Cedex 15

How to get there?

Metro : Convention
Bus : 62 – 89 – 95
Tramway : T3 (Stop Georges Brassens)
Opening hours :
From Monday to Thursday between8:30AMto5:00PM
Friday between 8:30AMand 4:30PM
Tel. : 08 21 00 25 25 (0,12 € per minute)

Fees of 10.00 euros will be payable to retrieve a found item. It is also mandatory to present a piece of ID and a police report.

For more details about this service, please visit the Préfecture's webpage on lost  objects (French only)

If the items were lost in a train or a train station or in RER C, D et E, please contact the train station directly:

  •          Gare de Lyon :01 53 33 67 22
  •          Gare Montparnasse :01 40 48 14 24
  •          Gare Saint-Lazare :01 53 42 01 44
  •          Gare de l’Est :01 53 31 58 40
  •          Gare d’Austerlitz :01 53 60 71 98  
  •          Gare du Nord :01 55 31 58 40


What can I do if the items are found once I'm back to Canada?  

If you are advised by the central lost and found office in Paris, by a police station or other local lost and found service in France that your items have been recovered, please contact them directly to make arrangements. The Embassy cannot intervene in such instances.

For the return of personal documents a fee of 10.00 euros (about $14.00) is generally levied. For more cumbersome personal effects you will have to pay shipping charges.

The Canadian Embassy only retuns the following documents:

  • Canadian passports are sent to the Passport Office in Hull
  • Canadian birth certificates are returned to the relevant provincial vital statistics office
  • Canadian citizenship certificates are returned to the Office of the Registrar of Citizenship in Sydney, NS
  • Driving licences and health insurance cards are returned to the Provincial authority of issuance.
  • Money and other valuables ( jewelry, important documents, etc) will be returned to the owner provided we have their address and postal fees are paid (think about registration online, that way we will be able to communicate with you!)

For reasons of security and the protection of personal information, bank and credit cards are destroyed.

Please note the Embassy cannot store Personal belongings.


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