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Consulate General of Canada in Hong Kong

Please note: The Consular Section will be closed on the following dates (re-opening on the next work day)

  • November 27, 2019
  • December 10, 2019
  • December 25 to 26, 2019
  • January 1, 2020
  • January 27 to 28, 2020


PAY ONLINE before you apply for the following passport services:

  • Regular adult passports (5- and 10-year validity)
  • Child passports (5-year validity)
  • The administrative fee for replacing a valid lost or stolen passport ($45)

The Consulate General of Canada in Hong Kong provides consular services to Canadian citizens residing or travelling in Hong Kong and Macao.

Contact informationPassport information and hoursNotary Services
Citizenship servicesHolidays

Contact information

Administration / Immigration / The Canada Border Services Agency

9th Floor, Berkshire House, 25 Westlands Road,
Quarry Bay, Hong Kong

Postal address:
(if sending documents for the Consular section, please add: ATTN: Consular Section)

8th floor, Berkshire House, 25 Westlands Road,
Quarry Bay, Hong Kong

General Inquires: (852) 3719-4700
Consular services: (852) 2867-7348

General Inquires: (852) 2847-7561
Consular services: (852) 2847-7561

General Inquires:
Citizenship/Notary Services:
Passport Services:

Online Appointment Service: Please be advised that only clients with an appointment will be accepted for routine services.

Make an appointment with the Consulate General of Canada in Hong Kong

Other offices

  • The Office of the Consul General
  • The Canadian Trade Commissioner Service
  • The Foreign Policy and Diplomacy Service

5th floor, Tower 3, Exchange Square
8 Connaught Place, Central, Hong Kong

Passport information and hours

Find out about applications and requirements. Get help in case of a lost, stolen or damaged passport.

Monday to Friday

Walk-in clients
08:30 a.m. - 10:30 a.m.

  • Walk-in clients will be seen on a first-come-first served basis.
  • There is a daily quota for walk-in clients. Once the quota has been reached, clients can leave their completed passport or citizenship applications in our drop-in box.
  • Urgent cases will be addressed without appointments.
  • tickets will be issues until 15 minutes before closing time
  • Walk-in clients can expect to wait up to 2 hours to be served, as priority is given to clients with scheduled appointments.

By online appointment
08:30 a.m. - 12:30 p.m.

Registered mail or Drop-in box
07:00 a.m. - 7:00 p.m.

The normal processing time for passports is 20 working days, commencing the day after the assessment of a fully completed application with supporting documentation. However, the complexity of routine verifications and security checks may lead to longer processing times.

Emergency cases, such as offloaded airline passengers and lost/stolen passports, will continue to be served beyond these hours. After office hours or on the weekend, please call 1-613-996-8885 (call collect where available) and an Operations Officer at the Emergency Watch And Response Centre in Ottawa will assist you.

For Macao Residents: Please note, you are required to enclose a return envelope (about 1/2 A4 size paper) with the applicant's name and mailing address.

Notary Services

Consular officers can provide various notarial services to Canadian Citizens. These services are provided from 2:00 p.m. to 4:00 p.m., Tuesday and Thursday by online appointment only. A fee is charged for each service provided.

Citizenship services

Apply to become a Canadian citizen, prepare for the citizenship test, get proof of citizenship, and more.

Applications for citizenship certificates are pre-screened at the Consulate before being sent to the Case processing Center (CPC) in Sydney, Nova Scotia.  The processing time may take up to 9 months for a routine application.  

Statutory Holidays - 2019

Our offices are closed on the following days:

Tue Jan 1New Year’s Day 
Tue Feb 5Lunar New Year's Day 
Wed Feb 6The 2nd day of Lunar New Year
Thur Feb 7The third day of the Lunar New Year
Fri Apr 19Good Friday 
Mon Apr 22Easter Monday 
Mon May 13The day following the Birthday of the Buddha
Mon May 20Victoria Day (Canada)
Mon Jul 1Canada Day, HKSAR Establishment Day 
Tue Oct 1National Day
Mon Oct 7Chung Yeung Festival
Mon Oct 14Thanksgiving (Canada)
Wed Dec 25Christmas Day 
Thur Dec 26The first weekday after Christmas Day / Boxing Day 


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