Government of Canada

HongKong.gc.ca

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Consulate General of Canada in Hong Kong

The Consulate General of Canada in Hong Kong provides consular services to Canadian citizens residing or travelling in Hong Kong and Macao.

Contact information – Passport information and hours – Notary Services
Citizenship services – Holidays

• Contact the Visa Section
• Contact the Trade Section

Contact information

Administration / Immigration / The Canada Border Services Agency

Address
9th Floor, Berkshire House, 25 Westlands Road,
Quarry Bay, Hong Kong

Postal address:
(if sending documents for the Consular section, please add: ATTN: Consular Section)

8^th floor, Berkshire House, 25 Westlands Road,
Quarry Bay, Hong Kong

Tel.: 
General Inquires: (852) 3719-4700
Consular services: (852) 2867-7348

Fax:
General Inquires: (852) 2847-7561
Consular services: (852) 2847-7561

E-mail: 
General Inquires: hkong@international.gc.ca
Citizenship/Notary Services: canadaconsul.hkong@international.gc.ca
Passport Services: hongkong.passport@international.gc.ca

Other offices

• The Office of the Consul General
• The Canadian Trade Commissioner Service
• The Foreign Policy and Diplomacy Service

Address:
5^th floor, Tower 3, Exchange Square
8 Connaught Place, Central, Hong Kong

Passport information and hours

Find out about applications and requirements. Get help in case of a lost, stolen or damaged passport.

• Processing Time
• Fees and methods of payment

Monday to Friday

Walk-in clients
08:30 a.m. - 10:30 a.m.

• Walk-in clients will be seen on a first-come-first served basis.
• There is a daily quota for walk-in clients. Once the quota has been reached, clients can leave their completed passport or citizenship applications in our drop-in box.
• Urgent cases will be addressed without appointments.
• tickets will be issues until 15 minutes before closing time
• Walk-in clients can expect to wait up to 2 hours to be served, as priority is given to clients with scheduled appointments.

By online appointment
08:30 a.m. - 12:30 p.m.

Registered mail or Drop-in box
07:00 a.m. - 7:00 p.m.

The normal processing time for passports is 20 working days, commencing the day after the assessment of a fully completed application with supporting documentation. However, the complexity of routine verifications and security checks may lead to longer processing times.

Emergency cases, such as offloaded airline passengers and lost/stolen passports, will continue to be served beyond these hours. After office hours or on the weekend, please call 1-613-996-8885 (call collect where available) and an Operations Officer at the Emergency Watch And Response Centre in Ottawa will assist you.

For Macao Residents: Please note, you are required to enclose a return envelope (about 1/2 A4 size paper) with the applicant's name and mailing address.

Notary Services

Consular officers can provide various notarial services to Canadian Citizens. These services are provided from 2:00 p.m. to 4:00 p.m., Tuesday and Thursday by online appointment only. A fee is charged for each service provided.

Citizenship services

Apply to become a Canadian citizen, prepare for the citizenship test, get proof of citizenship, and more.

Applications for citizenship certificates are pre-screened at the Consulate before being sent to the Case processing Center (CPC) in Sydney, Nova Scotia.  The processing time may take up to 9 months for a routine application.  

Statutory Holidays - 2019

Our offices are closed on the following days:

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Date Modified:

2019-04-05