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Consulate General of Canada in Hong Kong

Please note: The Consular Section will be closed on the following dates (re-opening on the next work day)

  • April 10 to 13, 2020
  • April 30, 2020
  • May 18, 2020

The Consulate General of Canada in Hong Kong provides consular services to Canadian citizens residing or travelling in Hong Kong and Macao.

Contact informationConsular services information (passport, citizenship, and notary)Holidays


Contact information

Administration / Immigration / The Canada Border Services Agency

Address
9th Floor, Berkshire House, 25 Westlands Road,
Quarry Bay, Hong Kong

Postal address:
(if sending documents for the Consular section, please add: ATTN: Consular Section)

8th floor, Berkshire House, 25 Westlands Road,
Quarry Bay, Hong Kong

Tel.: 
General Inquires: (852) 3719-4700
Consular services: (852) 2867-7348

Fax:
General Inquires: (852) 2847-7561
Consular services: (852) 2847-7561

E-mail: 
General Inquires: hkong@international.gc.ca
Citizenship/Notary Services: canadaconsul.hkong@international.gc.ca
Passport Services: hongkong.passport@international.gc.ca

Other offices

  • The Office of the Consul General
  • The Canadian Trade Commissioner Service
  • The Foreign Policy and Diplomacy Service

Address:
5th floor, Tower 3, Exchange Square
8 Connaught Place, Central, Hong Kong


Consular services information

Message to clients

The secure drop off box at the Consulate is emptied several times a day. We will confirm receipt of your application within 48 hours.

When mailing in or dropping off an application, please ensure that your application is duly completed, original required documents are included, applicable fees have been paid online and the receipt is included in a properly sealed envelope. It is also imperative that your phone number, email address and mailing address is accurate. We will contact you at the details indicated in your application if there are any questions. If we are unable to reach you, your application will NOT be processed. When your application is completed, we will courier your new passport and all supporting documents to your mailing address.

Thank you for your understanding.

 
 

PAY ONLINE before you apply for the following passport services:

  • Regular adult passports (5- and 10-year validity)
  • Child passports (5-year validity)
  • The administrative fee for replacing a valid lost or stolen passport ($45)

Passport information and hours

Find out about applications and requirements. Get help in case of a lost, stolen or damaged passport.

Monday to Friday

Walk-in clients
08:30 a.m. - 10:30 a.m.

  • Walk-in clients will be seen on a first-come-first served basis.
  • There is a daily quota for walk-in clients. Once the quota has been reached, clients can leave their completed passport or citizenship applications in our drop-in box.
  • Urgent cases will be addressed without appointments.
  • tickets will be issues until 15 minutes before closing time
  • Walk-in clients can expect to wait up to 2 hours to be served, as priority is given to clients with scheduled appointments.

By online appointment
08:30 a.m. - 12:30 p.m.

Registered mail or Drop-in box
07:00 a.m. - 7:00 p.m.

The normal processing time for passports is 20 working days, commencing the day after the assessment of a fully completed application with supporting documentation. However, the complexity of routine verifications and security checks may lead to longer processing times.

Emergency cases, such as offloaded airline passengers and lost/stolen passports, will continue to be served beyond these hours. After office hours or on the weekend, please call 1-613-996-8885 (call collect where available) and an Operations Officer at the Emergency Watch And Response Centre in Ottawa will assist you.

For Macao Residents: Please note, you are required to enclose a return envelope (about 1/2 A4 size paper) with the applicant's name and mailing address.


Notary Services

Consular officers can provide various notarial services to Canadian Citizens. These services are provided from 2:00 p.m. to 4:00 p.m., Tuesday and Thursday by online appointment only. A fee is charged for each service provided.


Citizenship services

Apply to become a Canadian citizen, prepare for the citizenship test, get proof of citizenship, and more.

Applications for citizenship certificates are pre-screened at the Consulate before being sent to the Case processing Center (CPC) in Sydney, Nova Scotia.  The processing time may take up to 9 months for a routine application.  


Statutory Holidays - 2020

Our offices are closed on the following days:

DateHoliday
Wed Jan 1New Year’s Day
Mon Jan 27The third day of Lunar New Year
Tue Jan 28The fourth day of Lunar New Year
Fri Apr 10Good Friday
Mon Apr 13Easter Monday
Thur Apr 30The Birthday of the Buddha
Mon May 18Victoria Day (Canada)
Thur Jun 25Tuen Ng Festival
Wed Jul 1Canada Day, HKSAR Establishment Day
Mon Sep 7Labour Day (Canada)
Thur Oct 1National Day
Fri Oct 2The day following the Mid-Autumn Festival
Mon Oct 26Chung Yeung Festival
Fri Dec 25Christmas Day

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Date Modified:
2020-02-18