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- Other Canadian Government Offices in China
Other Canadian Government Offices in China
Consulate General of Canada in Hong Kong
Coronavirus disease (COVID-19)
Due to ongoing concerns related to the spread of COVID-19, preventative measures have been enacted throughout our global network of offices. Consular services remain available to Canadians. Many Government of Canada offices are encouraging clients to limit in-person visits. Canadians in need of assistance should contact the Government of Canada office nearest them by phone or e-mail before visiting in person. You can also contact the Emergency Watch and Response Centre.
For information on COVID-19, please visit the Government of Canada's official outbreak page and check our Travel Advice and Advisories. Make sure to register with the Registration of Canadians Abroad to get the latest updates at your destination.
Please note: The Consular Section will be closed on the following dates (re-opening on the next work day)
- April 10 to 13, 2020
- April 30, 2020
- May 18, 2020
The Consulate General of Canada in Hong Kong provides consular services to Canadian citizens residing or travelling in Hong Kong and Macao.
Contact information – Consular services information (passport, citizenship, and notary) – Holidays
Contact information
Administration / Immigration / The Canada Border Services Agency
Address
9th Floor, Berkshire House, 25 Westlands Road,
Quarry Bay, Hong Kong
Postal address:
(if sending documents for the Consular section, please add: ATTN: Consular Section)
8th floor, Berkshire House, 25 Westlands Road,
Quarry Bay, Hong Kong
Tel.:
General Inquires: (852) 3719-4700
Consular services: (852) 2867-7348
Fax:
General Inquires: (852) 2847-7561
Consular services: (852) 2847-7561
E-mail:
General Inquires: hkong@international.gc.ca
Citizenship/Notary Services: canadaconsul.hkong@international.gc.ca
Passport Services: hongkong.passport@international.gc.ca
Online Appointment Service: Please be advised that only clients with an appointment will be accepted for routine services.
Make an appointment with the Consulate General of Canada in Hong Kong
Other offices
- The Office of the Consul General
- The Canadian Trade Commissioner Service
- The Foreign Policy and Diplomacy Service
Address:
5th floor, Tower 3, Exchange Square
8 Connaught Place, Central, Hong Kong
Consular services information
Message to clients
Effective March 16, 2020, and until further notice, limited in-person passport and citizenship application services are available by appointment only. If appointments are not available for the date required, applications can be mailed in or dropped off at the Consulate General of Canada in Hong Kong located on the 9th floor, Berkshire House, 25 Westlands Rd, Quarry Bay, Hong Kong.
The secure drop off box at the Consulate is emptied several times a day. We will confirm receipt of your application within 48 hours.
When mailing in or dropping off an application, please ensure that your application is duly completed, original required documents are included, applicable fees have been paid online and the receipt is included in a properly sealed envelope. It is also essential that your phone number, email address and mailing address is accurate. We will contact you at the details indicated in your application if there are any questions. If we are unable to reach you, your application will NOT be processed. When your application is completed, we will courier your new passport and all supporting documents to your mailing address.
Appointments can be made through our Online System.
Thank you for your understanding.
Online Appointment Service: Please be advised that only clients with an appointment will be accepted for routine services.
Make an appointment with the Consulate General of Canada in Hong Kong
PAY ONLINE before you apply for the following passport services:
- Regular adult passports (5- and 10-year validity)
- Child passports (5-year validity)
Passport information and hours
Find out about applications and requirements. Get help in case of a lost, stolen or damaged passport.
Monday to Friday
Walk-in clients
08:30 a.m. - 10:30 a.m.
- Walk-in clients will be seen on a first-come-first served basis.
- There is a daily quota for walk-in clients. Once the quota has been reached, clients can leave their completed passport or citizenship applications in our drop-in box.
- Urgent cases will be addressed without appointments.
- tickets will be issues until 15 minutes before closing time
- Walk-in clients can expect to wait up to 2 hours to be served, as priority is given to clients with scheduled appointments.
By online appointment
08:30 a.m. - 12:30 p.m.
Registered mail or Drop-in box
07:00 a.m. - 7:00 p.m.
The normal processing time for passports is 20 working days, commencing the day after the assessment of a fully completed application with supporting documentation. However, the complexity of routine verifications and security checks may lead to longer processing times.
Emergency cases, such as offloaded airline passengers and lost/stolen passports, will continue to be served beyond these hours. After office hours or on the weekend, please call 1-613-996-8885 (call collect where available) and an Operations Officer at the Emergency Watch And Response Centre in Ottawa will assist you.
For Macao Residents: Please note, you are required to enclose a return envelope (about 1/2 A4 size paper) with the applicant's name and mailing address.
Notary Services
Consular officers can provide various notarial services to Canadian Citizens. These services are provided from 2:00 p.m. to 4:00 p.m., Tuesday and Thursday by appointment only. If you require an appointment, please contact (852) 2867-7348 or send an e-mail to canadaconsul.hkong@international.gc.ca. A fee is charged for each service provided.
Citizenship services
Apply to become a Canadian citizen, prepare for the citizenship test, get proof of citizenship, and more.
Applications for citizenship certificates are pre-screened at the Consulate before being sent to the Case processing Center (CPC) in Sydney, Nova Scotia. The processing time may take up to 9 months for a routine application.
Statutory Holidays - 2020
Our offices are closed on the following days:
| Date | Holiday |
|---|---|
| Wed Jan 1 | New Year’s Day |
| Mon Jan 27 | The third day of Lunar New Year |
| Tue Jan 28 | The fourth day of Lunar New Year |
| Fri Apr 10 | Good Friday |
| Mon Apr 13 | Easter Monday |
| Thur Apr 30 | The Birthday of the Buddha |
| Mon May 18 | Victoria Day (Canada) |
| Thur Jun 25 | Tuen Ng Festival |
| Wed Jul 1 | Canada Day, HKSAR Establishment Day |
| Mon Sep 7 | Labour Day (Canada) |
| Thur Oct 1 | National Day |
| Fri Oct 2 | The day following the Mid-Autumn Festival |
| Mon Oct 26 | Chung Yeung Festival |
| Fri Dec 25 | Christmas Day |
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