Consulate General of Canada in Hong Kong
Coronavirus disease (COVID-19)
Due to ongoing concerns related to the spread of COVID-19, preventative measures have been enacted throughout our global network of offices. Consular services remain available to Canadians. Many Government of Canada offices are encouraging clients to limit in-person visits. Canadians in need of assistance should contact the Government of Canada office nearest them by phone or e-mail before visiting in person. You can also contact the Emergency Watch and Response Centre.
For information on COVID-19, please visit the Government of Canada's official outbreak page and check our Travel Advice and Advisories. Make sure to register with the Registration of Canadians Abroad to get the latest updates at your destination.
Please note: The Consular Section will be closed on the following dates (re-opening on the next work day)
- January 01, 2021
- February 12, 2021
- February 15, 2021
The Consulate General of Canada in Hong Kong provides consular services to Canadian citizens residing or travelling in Hong Kong and Macao.
Contact information – Consular services information (passport, citizenship, and notary) – Holidays
Contact information
Administration / Immigration / The Canada Border Services Agency
Address
9th Floor, Berkshire House, 25 Westlands Road,
Quarry Bay, Hong Kong
Postal address:
(if sending documents for the Consular section, please add: ATTN: Consular Section)
8th floor, Berkshire House, 25 Westlands Road,
Quarry Bay, Hong Kong
Tel.:
General Inquires: (852) 3719-4700
Consular services: (852) 2867-7348
Fax:
General Inquires: (852) 2847-7561
Consular services: (852) 2847-7561
E-mail:
General Inquires: hkong@international.gc.ca
Citizenship/Notary Services: canadaconsul.hkong@international.gc.ca
Passport Services: hongkong.passport@international.gc.ca
Online Appointment Service: Please be advised that only clients with an appointment will be accepted for routine services.
Make an appointment with the Consulate General of Canada in Hong Kong
Other offices
- The Office of the Consul General
- The Canadian Trade Commissioner Service
- The Foreign Policy and Diplomacy Service
Address:
5th floor, Tower 3, Exchange Square
8 Connaught Place, Central, Hong Kong
Consular services information
Message to clients
Effective Sept 14th, and until further notice, limited in-person passport and citizenship application services are available by appointment only. If appointments are not available for the date required, applications can be mailed in or dropped off at the Consulate General of Canada in Hong Kong located on the 9th floor, Berkshire House, 25 Westlands Rd, Quarry Bay, Hong Kong.
The secure drop off box at the Consulate is emptied several times a day. We will confirm receipt of your application within 48 hours.
When mailing in or dropping off an application, please ensure that your application is duly completed, original required documents are included, applicable fees have been paid online and the receipt is included in a properly sealed envelope. It is also essential that your phone number, email address and mailing address is accurate. We will contact you at the details indicated in your application if there are any questions. If we are unable to reach you, your application will NOT be processed. When your application is completed, we will courier your new passport and all supporting documents to your mailing address.
Appointments can be made through our Online System.
Thank you for your understanding.
Online Appointment Service: Please be advised that only clients with an appointment will be accepted for routine services.
Make an appointment with the Consulate General of Canada in Hong Kong.
PAY ONLINE before you apply for the following passport services:
- Regular adult passports (5- and 10-year validity)
- Child passports (5-year validity)
Passport information and hours
Find out about applications and requirements. Get help in case of a lost, stolen or damaged passport.
Monday to Friday
By online appointment
08:30 a.m. - 12:30 p.m.
Registered mail or Drop-in box
07:00 a.m. - 7:00 p.m.
The normal processing time for passports is 20 working days, commencing the day after the assessment of a fully completed application with supporting documentation. However, the complexity of routine verifications and security checks may lead to longer processing times.
Emergency cases, such as offloaded airline passengers and lost/stolen passports, will continue to be served without appointment and beyond these hours. For emergency services within office hours, please call (852) 3719-4700 or E-mail: hongkong.passport@international.gc.ca . After office hours or on the weekend, please call 1-613-996-8885 (call collect where available) or E-mail: sos@international.gc.ca and an Operations Officer at the Emergency Watch And Response Centre in Ottawa will assist you.
For Macao Residents: Please note, you are required to enclose a return envelope (about 1/2 A4 size paper) with the applicant's name and mailing address.
Notary Services
For information on notary services provided by the Consular Section, please click here.
Citizenship services
Apply to become a Canadian citizen, prepare for the citizenship test, get proof of citizenship, and more.
Applications for citizenship certificates are pre-screened at the Consulate before being sent to the Case processing Center (CPC) in Sydney, Nova Scotia. The processing time may take up to 9 months for a routine application.
Statutory holidays - 2021
Our offices are closed on the following days:
| Date | Holiday |
|---|---|
| Fri Jan 1 | New Year’s Day |
| Fri Feb 12 | Lunar New Year's Day |
| Mon Feb 15 | The fourth day of Lunar New Year |
| Fri Apr 2 | Good Friday |
| Mon Apr 5 | Easter Monday / The day following Ching Ming Festival |
| Tue Apr 6 | The day following Easter Monday |
| Mon May 24 | Victoria Day (Canada) |
| Mon Jun 14 | Tuen Ng Festival |
| Thurs Jul 1 | Canada Day, HKSAR Establishment Day |
| Mon Sep 6 | Labour Day (Canada) |
| Wed Sep 22 | The day following the Mid-Autumn Festival |
| Mon Oct 11 | Thanksgiving (Canada) |
| Fri Dec 24 | Christmas Day in lieu of Dec 25 (Canada) |
| Mon Dec 27 | Boxing Day in lieu of Dec 26 |
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