Government of Canada
Symbol of the Government of Canada

Government of Canada

Indonesia.gc.ca

Breadcrumb

  1. Home
  2. >
  3. Our Office

Supplemental content

The Embassy of Canada in Indonesia and Timor Leste

 

Coronavirus disease (COVID-19)

Due to ongoing concerns related to the spread of COVID-19, preventative measures have been enacted throughout our global network of offices. Consular services remain available to Canadians. The Embassy of Canada in Indonesia and Timor Leste is limiting in-person services. Canadians in need of assistance should contact:

For information on COVID-19, please visit the Government of Canada's official outbreak page and check our Travel Advice and Advisories. Make sure to register with the Registration of Canadians Abroad to get the latest updates at your destination.

 

PAY ONLINE before you apply for the following passport services:

  • Regular adult passports (5- and 10-year validity)
  • Child passports (5-year validity)
  • The administrative fee for replacing a valid lost or stolen passport ($45)
 

After-Hours Emergency Contact

To reach the Emergency Operations Centre:

  • Call the Embassy of Canada in Jakarta at +62 (21) 2550 7800 and follow the instructions.
    OR 
  • Call collect or direct dial from any country to +1 (613) 996-8885 or via TTY by dialing +1 (613) 944-1310.
    OR
    E-mail: sos@international.gc.ca

Office Locations and Contact Details

Embassy of Canada in Jakarta

Street Address
Embassy of Canada in Indonesia
World Trade Centre I, 6th Floor
Jalan Jend. Sudirman Kav. 29-31
Jakarta 12920
Indonesia

Postal Address
P.O. Box 8324/JKS.MP
Jakarta 12084
Indonesia

Telephone: +62 (21) 2550 7800
Fax: +62 (21) 2550 7811
E-mail: canadianembassy.jkrta@international.gc.ca

Hours of operation

The Embassy of Canada hours of operation are:

  • Monday -Thursday: 07:30 am – 4:15 pm
  • Friday: 07:30 am - 1:00 pm
  • Saturday -Sunday: Closed

Visa / Immigration Section

The Visa/Immigration section is not open to the public. 

Applications can be submitted online or through the closest Visa Application Centre (VAC).

For case-specific enquiries or urgent cases, please contact us at JKRTAIMMIGRATION@international.gc.ca.

Consular/Passport Section

Due to ongoing concerns related to the spread of COVID-19, preventative measures have been enacted throughout our global network of offices. Consular services remain available to Canadians. The Embassy of Canada in Indonesia and Timor Leste is limiting in-person services. Canadians in need of assistance should contact:

For information on COVID-19, please visit the Government of Canada's official outbreak page and check our Travel Advice and Advisories. Make sure to register with the Registration of Canadians Abroad to get the latest updates at your destination.   

Australian Consulate General in Denpasar, Bali

If you are a Canadian in need of emergency assistance during regular hours of operation you may contact the Embassy of Canada in Jakarta or the Australian Consulate General in Denpasar, Bali. Under a consular services sharing agreement, the Australian Consulate General in Denpasar, Bali provides consular services to Canadians living and travelling in Bali. 

Street Address
Jalan Tantular No. 32
Renon, Denpasar, Bali, 80234
Indonesia

Postal Address
Australian Consulate-General
P.O. Box 3243
Denpasar
Bali

Telephone: +62 (361) 241 118
Fax: +62 (361) 221 195
E-mail: bali.congen@dfat.gov.au
Website: www.bali.indonesia.embassy.gov.au

Hours of operation

The Australian Consulate General hours of operation are:

  • Monday - Friday: 08:00 am – 12:00 pm and 12:30 pm to 4:00 pm
  • Saturday – Sunday: Closed
     

Australian Embassy in Dili, Timor Leste

If you are a Canadian in need of emergency assistance during regular hours of operation you may contact the Embassy of Canada in Jakarta or the Australian Embassy in Dili, Timor Leste. Under a consular services sharing agreement, the Australian Embassy in Dili, Timor Leste provides consular services to Canadians living and travelling in Timor Leste.

Street Address
Rua Mártires da Patria
Dili, 332
Timor-Leste

Telephone: +670 332 2111
Fax: +670 332 2247
E-mail: austemb_dili@dfat.gov.au
Website: www.timorleste.embassy.gov.au

Hours of operation

The Australian Embassy hours of operation are:

  • Monday - Friday: 08:00 am – 12:30 pm and 1:30 pm to 4:30 pm
  • Saturday – Sunday: closed

Statutory Holidays - 2020

Our offices are closed on the following days:

DateHoliday
Wednesday, January 1New Year’s Day
Monday, February 17Family Day
Monday, May 25Idul Fitri
Friday, July 31Idul Adha
Monday, August 17Indonesian Independence Day
Monday, September 7Labour Day
Friday, October 9Thanksgiving (in lieu)
Monday, October 12Thanksgiving 
Wednesday, November 11Remembrance Day
Friday, December 25Christmas Day
Monday, December 28Boxing Day (in lieu)

Footer

Date Modified:
2020-05-22