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FAQ COVID-19

1.How do I get the COVID vaccine outside of Canada?

If you are in Italy:

  • contact your regional health department – a list can be found on the this site  Ministero della Salute Nuovo Coronavirus
  • Contact your family health care provider for updates and advice
  • Contact your private insurance company if you are not registered in the Italian health system

If you are outside Canada and have questions regarding the availability and access to a COVID-19 vaccine, you should:

  • Contact local medical authorities for information on the COVID-19 vaccine.
  • Consult Stay up to date with the most recent COVID-19 advice from the government of the country where you are located.
  • Contact your health insurance provider to obtain further information on reimbursement of a vaccine obtained while outside Canada.

Canadian government offices abroad do not provide medical services (including vaccination) or cover medical expenses for Canadian citizens outside of Canada. If you are outside Canada and have been vaccinated for COVID-19you still need to comply with any preventative measures and restrictions at your location. Proof of vaccination does not exempt you from border measures imposed on travellers coming to Canada.   For information on vaccines for COVID-19 in Canada, see the Vaccines for COVID-19 page.

2. How and where can I get a PCR swab test so that it is within 72 hours of departure?

If you are in Italy:

  • If you are in Italy, contact your regional health department – a list can be found on the this site  Ministero della Salute – Regional contacts
  • Check the Government of Canada website for updates to possible testing sites in Lazio and Lombardia regions.  If these are not accessible, contact the Embassy of Canada in Rome or the Consulate in Milan – a consular representative may be able to help.
  • If you are unable to meet the 72 hours requirement, consider rebooking your flight.
  • If in transit, make sure you have enough time and look at testing options in transit locations.
  • Make sure to read More information on measures in place to enter Canada – Government of Canada

To be allowed to board a flight to Canada, all air passengers 5 years of age or older, including Canadians, are required to show a negative COVID-19 molecular test result taken within 72 hours of their scheduled time of departure to Canada. If the traveler has a connecting flight to Canada, the pre-departure test must be conducted within 72 hours of the last direct flight to Canada. This means they may need to schedule a COVID-19 test at their transit city within 72 hours of their direct flight to Canada. All travelers 5 years of age or older, including Canadians, arriving to Canada by land are required to show a negative COVID-19 molecular test result taken in the United States within 72 hours prior to crossing the border into Canada.  Alternatively, travelers can present a positive COVID-19 molecular test taken between 14 and 90 days prior to departure.

3.Am I eligible to travel to Canada under COVID-19 restrictions?

Check out this tool that will help you decide if you are eligible or not.  Remember to read all of the advice carefully and follow all of the instructions.

https://travel.gc.ca/travel-covid/travel-restrictions/wizard-start              

Disclaimer: This tool provides information only. It was created to assist you to determine if you can enter Canada at this time. Final determination on entry and quarantine is made by a government representative at the port of entry based on the information presented at the time of entry.
Information in this tool is based on the Orders in Council (OIC) in effect and is subject to change according to effective dates. For more information, consult COVID-19 Emergency OICs in effect.
If you are travelling as a group, this should be completed for each person.

4.Can I be exempt from the quarantine measures and the 3 days hotel stay when I arrive in Canada?

The exemptions for quarantine measures, including the 3-night stay in an approved hotel, are very limited.   You can see the list here (https://travel.gc.ca/travel-covid/travel-restrictions/isolation#exemptions) and on this page (https://travel.gc.ca/travel-covid#planning) there is more information on who is exempt.  See the same link if you are travelling and are seeking exemption on compassionate grounds.

For help interpreting the exemptions or if you have additional questions about the Emergency Order call here  1-833-784-4397

5.Am I eligible to enter Italy and can I be exempt from the COVID-test requirement or 10 day quarantine?

Travelers arriving from Canada are not allowed entry to Italy. However, in limited circumstances, certain travelers may be allowed to enter Italy if they meet specific criteria. Exemption from quarantine requirements is the decision of the Italian authorities. Be aware that local authorities may impose additional requirements without notice and your travel plans could be severely disrupted. You should not depend on the Government of Canada for assistance related to changes to your travel plans.  To learn more about entry criteria and to verify if you can enter Italy: 

Updated April 20,2021

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Date Modified:
2021-04-29