Contact and Office Information

COVID-19 - Testing

You may have a lot of trouble getting a COVID-19 test in Jamaica or it may not be possible in the short term.

Coronavirus disease (COVID-19)

Due to ongoing concerns related to the spread of COVID-19, preventative measures have been enacted throughout our global network of offices. Consular services remain available to Canadians. Many Government of Canada offices are encouraging clients to limit in-person visits. Canadians in need of assistance should contact the Government of Canada office nearest them by phone or e-mail before visiting in person. You can also contact the Emergency Watch and Response Centre.

For information on COVID-19, please visit the Government of Canada's official outbreak page and check our Travel Advice and Advisories. Make sure to register with the Registration of Canadians Abroad to get the latest updates at your destination.

General Contact Information

Street address:
3 West Kings House Road
Waterloo Road Entrance
Kingston, Jamaica

Mailing address:
Canadian High Commission
P.O. Box 1500
Kingston 10

Telephone: (876) 926-1500
Fax: (876)733-3493

Services for Canadians

Tel: (876) 926-1500
Fax: (876) 733-3493

Consular Services:
Monday to Thursday: 8:00 a.m. – 12:00 p.m. and 1:00 p.m. – 4:30 p.m.
Friday: 8:00 a.m. – 12:00 p.m.

Passport Services:
Monday to Friday: 08:00 a.m. - 12:00 p.m.

Visa Services

Questions regarding your immigration application will only be responded to via e-mail, there is no phone number.


Tel: (876) 926-1500
Fax: (876) 733-3491

Statutory Holidays - 2020

Our offices are closed on the following days:

Wednesday, January 01New Year’s Day
Wednesday, February 26Ash Wednesday
Friday, April 10Good Friday
Monday, April 13Easter Monday
Monday, May 25Labour Day (Jamaica) (in lieu of May 23)
Wednesday, July 01Canada Day
Monday, August 03Emancipation Day (in lieu of August 01)
Thursday, August 06Independence Day
Wednesday, October 21National Heroes’ Day
Friday, December 25Christmas Day
Monday, December 28Boxing Day (in lieu of December 26)