Contact and Office Information

Coronavirus disease (COVID-19)

We are limiting in-person visits. Consular services remain available to Canadians. If you need help, please contact us before visiting.

For information on COVID-19, visit the Government of Canada's official outbreak page and check our Travel Advice and Advisories.

General Contact Information

Street address:
Kabanbay, Batyr Street 13/1,
Nur-Sultan, Z05H0A5,

Tel.: +7 (7172) 475 577
Fax: +7 (7172) 475 587

Hours of operation:
Monday to Thursday from 08:30 to 17:30
Friday from 08:30 to 12:00

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Services for Canadians


Service Hours :
Monday – Friday: 9:00 a.m. - 12:00 p.m.

For appointments outside these hours please contact us by email at

Contact information is also available for the following offices:

Statutory Holidays -2021

Our offices are closed on the following days:

Friday, January 1New Year’s Day
Monday, January 4 *2nd New Year’s Day (in lieu of Saturday Jan 2)
Monday , March 8 *International Women’s Day
Monday, March 22 *Nauryz Meiramy (in lieu of Sunday March 21)
Tuesday, March 23Nauryz Meiramy Day 2
Monday, April 5Easter Monday
Monday, May 10 *Victory Day (in lieu of Sunday May 9)
Monday, May 24Victoria Day
Monday, July 5Capital City Day 1
Tuesday, July 6Capital City Day 2
Monday, September 6Labour Day
Monday, October 11Thanksgiving
Thursday, December 16Independence Day
Monday, December 27Christmas (in lieu of Saturday December 25)
Tuesday, December 28Boxing Day (in lieu of Sunday December 26)

* Mission public holidays for LES.