Contact and Office Information

Coronavirus disease (COVID-19)

We are limiting in-person visits. Consular services remain available to Canadians. If you need help, please contact us before visiting.

For information on COVID-19, visit the Government of Canada's official outbreak page and check our Travel Advice and Advisories.

General Contact Information

Street address:
Kabanbay, Batyr Street 13/1,
Nur-Sultan, Z05H0A5,

Tel.: +7 (7172) 475 577
Fax: +7 (7172) 475 587

Hours of operation:
Monday to Thursday from 08:30 to 17:30
Friday from 08:30 to 12:00

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Services for Canadians


Service Hours :
Monday – Friday: 9:00 a.m. - 12:00 p.m.

For appointments outside these hours please contact us by email at

Contact information is also available for the following offices:

Statutory Holidays - 2022

Our offices are closed on the following days:

Monday, January 3New Year’s Day
Tuesday, January 42nd New Year's Day
Monday, March 21Nauryz Meiramy
Tuesday, March 22Nauryz Meiramy (Day 2)
Monday, April 18Easter Monday
Monday, May 2Unity Day
Monday, May 9Victory Day
Tuesday, May 10Defender's Day (in lieu of May 7)
Monday, May 23Victoria Day
Monday, August 1Civic Holiday
Monday, September 5Labour Day
Monday, September 19National Day of Mourning in Canada to honour Her Majesty the Queen Elizabeth II
Monday, October 10Thanksgiving Day
Monday, December 19Independence Day
Monday, December 26Christmas (in lieu of December 25)
Tuesday, December 27Boxing Day (in lieu of December 26)