Contact and Office Information

Coronavirus disease (COVID-19)

Due to ongoing concerns related to the spread of COVID-19, preventative measures have been enacted throughout our global network of offices. Consular services remain available to Canadians. Many Government of Canada offices are encouraging clients to limit in-person visits. Canadians in need of assistance should contact the Government of Canada office nearest them by phone or e-mail before visiting in person. You can also contact the Emergency Watch and Response Centre.

For information on COVID-19, please visit the Government of Canada's official outbreak page and check our Travel Advice and Advisories. Make sure to register with the Registration of Canadians Abroad to get the latest updates at your destination.

The High Commission provides consular services to Canadian citizens residing or travelling in Kenya, Uganda, Rwanda, Burundi, South Sudan, and Somalia.

General Contact Information

Street Address:
High Commission of Canada
Limuru Road, Gigiri

Postal Address:
High Commission of Canada
P.O. Box 1013
00621- Nairobi, Kenya

Telephone: (254-20) 366 3000
Fax: (254-20) 366 3900

Hours of Operation:
Monday to Thursday: 7:30 a.m. – 4:00 p.m.
Friday: 7:30 a.m. – 1:00 p.m.


Twitter – Kenya


Twitter – Rwanda

Service for Canadians

Street Address
Limuru Road
Gigiri, Nairobi, Kenya

Postal Address
P.O. Box 1013
00621 Nairobi, Kenya

Telephone: (+254-20) 366 3000
Fax: (+254-20) 366 3900

Hours of Operation:
Passport Applications / Citizenship Applications / Registration / Consular Information:

Monday to Thursday: 08:00 – 12:00

Emergency Services:
Monday to Thursday: 07:30 a.m. – 4:00 p.m.
Friday: 07:30 a.m. – 1:00 p.m.

After Hours Emergency Consular Services

For emergency consular assistance, contact the Emergency Watch and Response Centre in Ottawa at +1 613 996 8885 (call collect where available) or email

Canada also offers services to Canadians in:

Statutory Holidays - 2021

Our offices are closed on the following days:

Friday January 1New Year’s Day
Friday April 2Good Friday
Monday April 5Easter Monday
Monday May 24Victoria Day
Thursday July 1Canada Day
Monday August 2Civic Holiday
Monday September 6Labour Day (Canada)
Monday October 11Thanksgiving Day / Moi Day
Monday December 13Jamhuri Day
Monday December 27In lieu of Christmas Day
Tuesday December 28in lieu of Boxing Day