Contact and Office Information
Coronavirus disease (COVID-19)
Due to ongoing concerns related to the spread of COVID-19, preventative measures have been enacted throughout our global network of offices. Consular services remain available to Canadians. Many Government of Canada offices are encouraging clients to limit in-person visits. Canadians in need of assistance should contact the Government of Canada office nearest them by phone or e-mail before visiting in person. You can also contact the Emergency Watch and Response Centre.
For information on COVID-19, please visit the Government of Canada's official outbreak page and check our Travel Advice and Advisories. Make sure to register with the Registration of Canadians Abroad to get the latest updates at your destination.
The High Commission provides consular services to Canadian citizens residing or travelling in Kenya, Uganda, Rwanda, Burundi, South Sudan, and Somalia.
General Contact Information
Street Address:
High Commission of Canada
Limuru Road, Gigiri
Postal Address:
High Commission of Canada
P.O. Box 1013
00621- Nairobi, Kenya
Telephone: (254-20) 366 3000
Fax: (254-20) 366 3900
Email: nairobi@international.gc.ca
Hours of Operation:
Monday to Thursday: 7:30 a.m. – 4:00 p.m.
Friday: 7:30 a.m. – 1:00 p.m.
– Kenya
– Burundi
– Somalia
– Uganda
– Rwanda
Service for Canadians
Street Address
Limuru Road
Gigiri, Nairobi, Kenya
Postal Address
P.O. Box 1013
00621 Nairobi, Kenya
Telephone: (+254-20) 366 3000
Fax: (+254-20) 366 3900
Email: nrobi.consular@international.gc.ca
Hours of Operation:
Passport Applications / Citizenship Applications / Registration / Consular Information:
Monday to Thursday: 08:00 – 12:00
Emergency Services:
Monday to Thursday: 07:30 a.m. – 4:00 p.m.
Friday: 07:30 a.m. – 1:00 p.m.
After Hours Emergency Consular Services
For emergency consular assistance, contact the Emergency Watch and Response Centre in Ottawa at +1 613 996 8885 (call collect where available) or email sos@international.gc.ca.
Canada also offers services to Canadians in:
Visas and Immigration
Trade Service
Statutory Holidays - 2020
Our offices are closed on the following days:
| Date | Holiday |
|---|---|
| Wednesday, January 1 | New Year's Day |
| Friday, April 10 | Good Friday |
| Monday, April 13 | Easter Monday |
| Monday, May 18 | Victoria Day |
| Thursday, July 1 | Canada Day |
| Monday, August 3 | Civic Holiday |
| Monday, September 7 | Labour Day (Canada) |
| Monday, October 12 | Thanksgiving Day / Moi Day |
| Monday, December 14 | Jamhuri Day |
| Friday, December 25 | Christmas Day |
| Monday, December 28 | in lieu of Boxing Day |
- Date Modified:
