Government of Canada is making it easier for travellers to come to Canada

Kuala Lumpur, 12 June, 2013 — The Government of Canada today announced the opening of a new visa application centre (VAC) in Kuala Lumpur to make the process of applying for a visa to enter Canada easier and more convenient.

Citizenship and Immigration Canada (CIC) is expanding its VAC network around the world to provide valuable administrative support to applicants before, during and after their temporary resident application is assessed by a CIC immigration officer.

VAC service agents are available by phone, email or in person to answer questions in local languages and to make sure that applications are complete. This helps avoid unnecessary delays or refusals due to incomplete applications.

For an additional fee, VACs also offer other services, including photocopies, application photographs and self-service computer terminals for those wishing to take advantage of the new online applications. 

It is important to note that VACs are not involved in the decision‑making process and are not authorized to provide applicants with advice about their visas.

Anyone wishing to apply for a visitor visa, study permit, work permit or permanent resident travel document is encouraged to use the new Kuala Lumpur VAC located at: 

Suite 19-03, Floor 19,
Wisma MCA, 163 Jalan Ampang
50450 Kuala Lumpur, Malaysia
Helpline number:   (+6 03)2381 2296

The Government of Canada plans to create new jobs and stimulate economic growth by attracting an increasing number of visitors as well as the world’s best and brightest talent to Canada. For this reason, CIC strives to issue visas and permits as quickly as possible to facilitate travel for immigrants, visitors and students.

For more information about the services that can be provided by a VAC, visit