Contact and Office Information

Coronavirus disease (COVID-19)

Due to ongoing concerns related to the spread of COVID-19, preventative measures have been enacted throughout our global network of offices. Consular services remain available to Canadians. Many Government of Canada offices are encouraging clients to limit in-person visits. Canadians in need of assistance should contact the Government of Canada office nearest them by phone or e-mail before visiting in person. You can also contact the Emergency Watch and Response Centre.

For information on COVID-19, please visit the Government of Canada's official outbreak page and check our Travel Advice and Advisories. Make sure to register with the Registration of Canadians Abroad to get the latest updates at your destination.

General Contact Information

Street Address:
1103 Arcadia Street
(Corner Arcadia and Hilda Streets)
Hatfield, Pretoria, South Africa

Postal Address:
High Commission of Canada
Private Bag X13
Hatfield, 0028, Pretoria, South Africa

Office Hours:
Mon-Thurs: 8:00 a.m. - 4:30 p.m.
Fri: 8:00 a.m. -1:30 p.m.

Telephone: +27-12 422 3000
Fax: +27-12 422 3052
Email: pret@international.gc.ca


Visas and Immigration


International Development

Office Hours:
Mon-Thurs: 0800-1645; 
Fri: 0800-1330

Fax: +27 12 422-3054
E-Mail: 
pret-da@international.gc.ca


Services for Canadians

Canadian Citizen Services Appointments

The High Commission of Canada to South Africa in Pretoria provides services for Canadian Citizens (passport, citizenship and notarial services) on an appointment-only basis.

Book your appointment online

Assistance for Canadian Citizens Abroad

The High Commission provides consular services to Canadian citizens residing or travelling in South Africa, Lesotho, Mauritius, Namibia, and Madagascar.

Email: pret-consul@international.gc.ca

Hours of Operation to the public:
Monday to Friday: 9:00 a.m. – 12:00 p.m.

Contact Information is Also Available for the Following Offices:

Defence Relations

Canadian Defence Advisor:
Colonel Ron Ubbens
Phone:  +27 (0)12 422-3000
Email: PRETDR@international.gc.ca

Assistant Canadian Defence Advisor:
Sergeant Michelle Coyle
Phone: +27 (0)12 422-3000
Email: PRETDR@international.gc.ca

The Canadian Defence Advisor (CDA) Pretoria is presently accredited to the following countries:

  • Angola
  • Botswana
  • Lesotho
  • Malawi
  • Mozambique
  • Namibia
  • South Africa
  • Swaziland
  • Zambia
  • Zimbabwe

Statutory Holidays - 2020

Our offices are closed on the following days:

DateHoliday
Wednesday, January 01 New Year's Day
Monday, February 17 Family Day
Friday, April 10 Good Friday
Monday, April 13 Easter Monday
Monday, April 27 Freedom Day
Wednesday, July 01 Canada Day
Monday, August 10 Woman’s Day (In Lieu of Sunday August 9)
Monday, September 07 Labour Day
Monday, October 12 Thanksgiving
Friday, December 25 Christmas Day
Monday, December 28 Day of Goodwill (In lieu of Saturday December 26)