Contact and Office Information

Coronavirus disease (COVID-19)

We are limiting in-person visits. Consular services remain available to Canadians. If you need help, please contact us before visiting.

For information on COVID-19, visit the Government of Canada's official outbreak page and check our Travel Advice and Advisories.

General Contact Information

Street Address:
1103 Arcadia Street
(Corner Arcadia and Hilda Streets)
Hatfield, Pretoria, South Africa

Postal Address:
High Commission of Canada
Private Bag X13
Hatfield, 0028, Pretoria, South Africa

Office Hours:
Mon-Thurs: 8:00 a.m. - 4:30 p.m.
Fri: 8:00 a.m. -1:30 p.m.

Telephone: +27-12 422 3000
Fax: +27-12 422 3052
Email: pret@international.gc.ca


Visas and Immigration


International Development

Office Hours:
Mon-Thurs: 0800-1645; 
Fri: 0800-1330

Fax: +27 12 422-3054
E-Mail: 
pret-da@international.gc.ca


Services for Canadians

Canadian Citizen Services Appointments

The High Commission of Canada to South Africa in Pretoria provides services for Canadian Citizens (passport, citizenship and notarial services) on an appointment-only basis.

Book your appointment online

Assistance for Canadian Citizens Abroad

The High Commission provides consular services to Canadian citizens residing or travelling in South Africa, Lesotho, Mauritius, Namibia, and Madagascar.

Email: pret-consul@international.gc.ca

Hours of Operation to the public:
Monday to Friday: 9:00 a.m. – 12:00 p.m.

Contact Information is Also Available for the Following Offices:

Defence Relations

Canadian Defence Advisor:
Colonel Ron Ubbens
Phone:  +27 (0)12 422-3000
Email: PRETDR@international.gc.ca

Assistant Canadian Defence Advisor:
Sergeant Michelle Coyle
Phone: +27 (0)12 422-3000
Email: PRETDR@international.gc.ca

The Canadian Defence Advisor (CDA) Pretoria is presently accredited to the following countries:

  • Angola
  • Botswana
  • Lesotho
  • Malawi
  • Mozambique
  • Namibia
  • South Africa
  • Swaziland
  • Zambia
  • Zimbabwe

Statutory Holidays - 2021

Our offices are closed on the following days:

DateHoliday
Friday, January 01 New Year's Day
Monday, February 15 Family Day
Friday, April 02 Good Friday
Monday, April 05 Easter Monday
Monday, May 24 Victoria Day
Thursday, July 01 Canada Day
Monday, September 06 Labour Day
Monday, October 11 Thanksgiving
Thursday, November 11 Remembrance Day
Monday, December 27 Christmas Day (in lieu of Saturday 25 December)
Tuesday, December 28 Boxing Day (In lieu of Sunday 26 December)