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Coronavirus disease (COVID-19)

Due to ongoing concerns related to the spread of Coronavirus disease (COVID-19), preventative measures have been enacted throughout our global network of offices. Many Government of Canada offices are encouraging clients to limit in-person visits. Canadians in need of assistance should contact:

COVID-19 FAQ – Canadians in Ukraine

For information on COVID-19, please visit the Government of Canada's official outbreak page and check our Travel Advice and Advisories. Make sure to register with the Registration of Canadians Abroad to get the latest updates at your destination.


Embassy of Canada to Ukraine in Kyiv

Services offered at this office

PAY ONLINE before you apply for the following passport services:

  • Regular adult passports (5- and 10-year validity)
  • Child passports (5-year validity)
  • The administrative fee for replacing a valid lost or stolen passport ($45)

Address, telephone, fax, email

Embassy of Canada in Ukraine
13A Kostelna Street
Kyiv 01901

Tel: 380 (44) 590-3100
Fax: 380 (44) 590-3134
For immigration enquiries:

Hours of operation

Monday to Friday: 
8:30 a.m. to 1:00 p.m.
2:00 p.m. to 5:00 p.m.

After hours emergency contact information

Consular Section 


Meetings by appointment only

In case of emergency, please contact the 24/7 Emergency Watch and Response Centre in Ottawa at +1 613-996-8885 (collect calls are accepted).  You can also reach the 24/7 Centre in Ottawa by email at

Consulate of Canada in Lviv

Hours of operation

Meetings by appointment only

Address, telephone, fax, email

Canadian Consulate in Lviv
2 A. Bohomoltstia St., Office #4
Lviv 79005, Ukraine

Tel.: (011 38 032) 260-1572
Fax: (011 38 032) 260-1154

Meetings available by appointment only. 

In case of emergency, please contact the Emergency Watch and Response Centre in Ottawa, open 24 hours a day, at +1 613-996-8885 (collect calls are accepted) or by email at

Statutory Holidays 2020

Our offices are closed on the following days:

Wednesday, January 1New Year’s Day
Tuesday, January 7Orthodox Christmas
Friday, April 17Good Friday (PSI)
Monday, April 20Orthodox Easter Monday
Monday (in lieu), May 11Victory Day
Monday, June 8Pentecost
Friday (in lieu), July 3Canada Day
Monday, August 24Independence Day
Monday, October 12Thanksgiving Day
Friday, December 25Christmas Day
Monday (in lieu), December 28Boxing Day

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