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Contact us for passport and consular services

Consular services

By telephone at 020 7004 6000
By email at  (please include a clear subject heading)
By fax at 020 7004 6053
After Hours emergency services: Request Emergency Assistance

Passport services

Passport enquiries are only accepted via email. Please read the FAQ as your question may be answered there. Note we can only respond if it is a question not answered in the FAQ. If your question is not covered, email

We are unable to confirm receipt of applications. If mailing your application, send it by traceable mail and track it via the Royal Mail website. You will only be contacted if we require additional information to complete your application.

Urgent travel

Email Write “Passport application” in the subject line and include your travel date. Include your full name, date of birth, travel date and Royal Mail tracking number (if applicable) as well as a daytime telephone number and we will get back to you.


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