Contact and Office Information

Coronavirus disease (COVID-19)

Due to ongoing concerns related to the spread of COVID-19, preventative measures have been enacted throughout our global network of offices. Consular services remain available to Canadians. Many Government of Canada offices are encouraging clients to limit in-person visits. Canadians in need of assistance should contact the Government of Canada office nearest them by phone or e-mail before visiting in person. You can also contact the Emergency Watch and Response Centre.

For information on COVID-19, please visit the Government of Canada's official outbreak page and check our Travel Advice and Advisories. Make sure to register with the Registration of Canadians Abroad to get the latest updates at your destination.

Consular assistance

The Embassy of Canada to Venezuela in Caracas has temporarily suspended its operations. You can obtain consular assistance and information from the Embassy of Canada to Colombia, in Bogotá.

Making international phone calls from Venezuela may be challenging. For emergency consular assistance, send an email to to request a phone call. A consular officer will call you back without delay. Ensure that you provide a phone number where we can reach you.

From elsewhere, call the Embassy of Canada to Colombia, in Bogotá, and follow the instructions. At any time, you may also contact the Emergency Watch and Response Centre in Ottawa.

General Contact Information

Street address:
The Embassy of Canada in Venezuela
Avenida Francisco de Miranda
con Avenida Altamira Sur,
Altamira, Caracas 1060,

Mailing address:
The Embassy of Canada in Venezuela
Apartado 62302, Caracas 1060

Tel.: +(58 212) 600-3000*
Fax: +58 212 263 8326

*If you are calling from outside Venezuela and cannot reach us with the number +58 212 600 3000, please try with this number: +58 212 264 0833

Hours of operation:
Monday - Thursday: 7:30 a.m.- 4:30 p.m.
Friday: 7:30 a.m.- 1:00 p.m.

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Services for Canadians

Consular Service:
Monday, Wednesday and Friday: 8:00 a.m.- 11 a.m. An appointment is not required.


Statutory Holidays - 2019

Our offices are closed on the following days:

Tuesday, January 1New Year's Day
Monday, March 4Carnival (Venezuela)
*Tuesday, March 5Carnival (Venezuela)
*Thursday, April 18Holy Thursday
Friday, April 19Good Friday/Independence Declaration (Venezuela)
Monday, April 22Easter Monday
Monday, May 20Victoria Day (Canada)
Monday, July 1Canada Day  (Canada)
Monday, August 5Civic Holiday (Canada)
Monday, September 2Labour Day (Canada)
Monday, October 14Thanksgiving (Canada)
*Tuesday, December 24Christmas Eve (Venezuela)
Wednesday, December 25Christmas
Thursday, December 26Boxing Day (Canada)
*Tuesday, December 31New Year's eve (Venezuela)

* The embassy is open only for emergency consular assistance to Canadians.