Contact and Office Information

Coronavirus disease (COVID-19)

We are limiting in-person visits. Consular services remain available to Canadians. If you need help, please contact us before visiting.

For information on COVID-19, visit the Government of Canada's official outbreak page and check our Travel Advice and Advisories.

Pay online

You can pay online for all your passport services and your citizenship services before submitting your application.

General Contact Information

Street address:
12 Elias Odeh Street
Ramallah, West Bank

Mailing address:
P.O. Box 18604
Jerusalem 91184


P.O. Box 2286
Ramallah, West Bank

Tel.: 972 (2) 297-8430
Fax: 972 (2) 297-8446

Hours of operation:
Mission hours are 11:30-15:00 from Monday to Thursday only.Twitter Connect with us on Facebook

Services for Canadians

Consular Services

Clients requiring assistance are asked to contact the consular section by email at


Statutory Holidays - 2021

Our offices are closed on the following days:

Monday, December 27Christmas (in lieu of Saturday December 25)
Tuesday, December 28Boxing Day (in lieu of Sunday December 26)

Statutory Holidays - 2022

Our offices are closed on the following days:

Monday, January 3New Year's Day (in lieu)
Monday, February 21Family day
Monday, April 25Easter Monday (Orthodox)
Monday, May 2Eid El Fiter **
Tuesday, May 3Eid El Fiter **
Monday, July 11Eid El- Adha **
Tuesday, July 12Eid El –Adha **
Friday, September 30National Day for Truth and Reconciliation
Monday, October 10Thanksgiving
Friday, November 11Remembrance Day
Monday, December 26Christmas (in lieu)
Tuesday, December 27Boxing Day (in lieu)

** Subject to the sighting of the moon.