Contact and Office Information

Coronavirus disease (COVID-19)

We are limiting in-person visits. Consular services remain available to Canadians. If you need help, please contact us before visiting.

For information on COVID-19, visit the Government of Canada's official outbreak page and check our Travel Advice and Advisories.

Pay online

You can pay online for all your passport services and your citizenship services before submitting your application.

General Contact Information

Street address:
12 Elias Odeh Street
Ramallah, West Bank

Mailing address:
P.O. Box 18604
Jerusalem 91184


P.O. Box 2286
Ramallah, West Bank

Tel.: 972 (2) 297-8430
Fax: 972 (2) 297-8446

Hours of operation:
Mission hours are 11:30-15:00 from Monday to Thursday only.Twitter Connect with us on Facebook

Services for Canadians

Consular Services

Clients requiring assistance are asked to contact the consular section by email at


Statutory Holidays - 2021

Our offices are closed on the following days:

Friday, January 1New Year’s Day
Monday, February 15Family day, Heritage day, Louis Riel Day
Friday, April 30Good Friday – Orthodox
Friday, May 14Eid El Fiter **
Tuesday, July 20Eid El- Adha **
Wednesday, July 21Eid El –Adha **
Monday, September 6Labour Day
Thursday, September 30National Day for Truth and Reconciliation
Monday, October 11Thanksgiving
Thursday, November 11Remembrance Day
Monday, December 27Christmas (in lieu of Saturday December 25)
Tuesday, December 28Boxing Day (in lieu of Sunday December 26)

** Subject to the sighting of the moon.