Contact and Office Information

The Representative Office of Canada to the Palestinian Authority will be closed on Wednesday November 13, 2019, due to a staff retreat. If you have any inquiries, please contact:

PAY ONLINE before you apply for the following passport services:

  • Regular adult passports (5- and 10-year validity)
  • Child passports (5-year validity)
  • The administrative fee for replacing a valid lost or stolen passport ($45)

General Contact Information

Street address:
12 Elias Odeh Street
Ramallah, West Bank

Mailing address:
P.O. Box 18604
Jerusalem 91184


P.O. Box 2286
Ramallah, West Bank

Tel.: 972 (2) 297-8430
Fax: 972 (2) 297-8446

Hours of operation:
Monday - Thursday: 08:00 – 16:30
Friday: 08:00 - 13:30

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Services for Canadians

Consular Services

Monday, Tuesday, Thursday and Friday:
8:30 a.m. to 12:30 p.m.
Wednesday: No consular services.



Statutory Holidays - 2020

Our offices are closed on the following days:

Jan 1New Year’s Day
Feb 17Family day, Heritage day, Louis Riel Day
Apr 10Good Friday – Orthodox
Apr 13Easter Monday - Orthodox
May 25Eid El Fiter **
May 26Eid El Fiter **
Jul 30Eid El- Adha **
Jul 31Eid El –Adha **
Oct 12Thanksgiving
Dec 24Christmas Eve
Dec 25Christmas Day