Contact and Office Information
Coronavirus disease (COVID-19)
Due to ongoing concerns related to the spread of COVID-19, preventative measures have been enacted throughout our global network of offices. Consular services remain available to Canadians. Many Government of Canada offices are encouraging clients to limit in-person visits. Canadians in need of assistance should contact the Government of Canada office nearest them by phone or e-mail before visiting in person. You can also contact the Emergency Watch and Response Centre.
For information on COVID-19, please visit the Government of Canada's official outbreak page and check our Travel Advice and Advisories. Make sure to register with the Registration of Canadians Abroad to get the latest updates at your destination.
PAY ONLINE before you apply for the following passport services:
- Regular adult passports (5- and 10-year validity)
- Child passports (5-year validity)
- The administrative fee for replacing a valid lost or stolen passport ($45)
General Contact Information
Street address:
12 Elias Odeh Street
Ramallah, West Bank
Mailing address:
P.O. Box 18604
Jerusalem 91184
or
P.O. Box 2286
Ramallah, West Bank
Tel.: 972 (2) 297-8430
Fax: 972 (2) 297-8446
Email: RMLAHG@international.gc.ca
Hours of operation:
Mission hours are 11:30-15:00 from Monday to Thursday only.
Services for Canadians
Consular Services
Clients requiring assistance are asked to contact the consular section by email at RMLAH-Consular@international.gc.ca.
Statutory Holidays - 2021
Our offices are closed on the following days:
| Date | Holiday |
|---|---|
| Friday, January 1 | New Year’s Day |
| Monday, February 15 | Family day, Heritage day, Louis Riel Day |
| Friday, April 30 | Good Friday – Orthodox |
| Friday, May 14 | Eid El Fiter ** |
| Tuesday, July 20 | Eid El- Adha ** |
| Wednesday, July 21 | Eid El –Adha ** |
| Monday, September 6 | Labour Day |
| Monday, October 11 | Thanksgiving |
| Thursday, November 11 | Remembrance Day |
| Monday, December 27 | Christmas (in lieu of Saturday December 25) |
| Tuesday, December 28 | Boxing Day (in lieu of Sunday December 26) |
** Subject to the sighting of the moon.
- Date Modified:
